Senior AV Service Technician

Smart Home Integrator

Works with other installers and independently, in the completion of service calls. Responsible for excellent customer service and senior level service jobs.

• Requires excellent communication skills
• Self-motivated, task-driven, and able to apply best practices and our SOP
• Excellent troubleshooting skills
• Ability to create and execute in the field solutions
• Ability to use hand and power tools
• Compensation - $25.00- $30.00 per hour DOE

Develop and maintain proficiency in the following areas:

• Complete complex audio/video service calls
• Satellite/Cable system service calls
• Advanced troubleshooting of simple and complex systems
• Advanced networking service calls (Araknis) (Cisco, Ubuiquity, Ruckus a plus)
• Advanced control system service calls for Crestron and Control4
• Advanced lighting and shade service calls (Lutron, Crestron, SI)
• Complete understanding of multi-room systems
• Advanced understanding of security system service
• Completion of Alarm.com Academy
• Completion of ProSource University within the first year of employment
• Ability and Desire to Learn

• Strong verbal and written communication skills
• Highly detailed, organized, and multitask driven
• Proficient in all Senior level qualifications
• Excellent skills with desktop and mobile computing
• Clean driving record and background check
• Minimum of 3 years of field experience
• Positive attitude!
• Ability and Desire to Learn

• Best culture in the business
• Competitive pay
• Advancement opportunities
• Excellent benefits
• Training program
• Company vehicle

Simply Connected is a company that has been built, over 20 years, by two leaders, on integrity, honesty, hard work, and dedication to our clients. We strive every day to grow, learn, listen, and perfect our craft. Our team operates on mutual trust and respect for each other. If you want to join a team with a culture second to none in this industry, we look forward to meeting you!

Smart Home Integration offers a tremendous growth opportunity for a variety of skill sets including sales, technician, project management, operations and more. According to CEDIA, the global trade association for the home technology industry, the most recent 2021 Integrated Home Market Analysis reports the estimated value of the integrated home market at $20.1B. Categories experiencing the most growth include lighting, motorized shades, lighting control, and networking. Smart Home Integrators offer careers in sales, operations, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service. If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills, and most importantly, gain success in a field that rewards ambitious hard workers, a Smart Home Integration opportunity is for you!

Benefits of working in Smart Home Integration include opportunity for growth, gain in-demand skills, and a fun environment with a career roadmap.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.