Hospital Liaison

Job Description

Job Description

About Us:
DeCoach Recovery Centre is a leading provider of comprehensive addiction treatment services, dedicated to making a difference in the lives of those struggling with substance use disorders. We are committed to offering a range of recovery options, from medication-assisted treatment to abstinence-based programs, all tailored to the unique needs of our clients. Our mission is to raise the standards of recovery and provide hope, healing, and a path forward for every individual who walks through our doors.

Job Overview:

We are currently hiring for a Hospital Liaison for the Dayton area. The Hospital Liaison will serve as the primary point of contact between DeCoach Recovery Centre and local hospitals, ensuring seamless transitions of care for patients in need of addiction treatment. This role is crucial in building and maintaining strong relationships with healthcare professionals, promoting DeCoach’s services, and coordinating patient referrals from hospital settings to our treatment programs. The Hospital Liaison will work directly with our admissions team under the guidance of the Chief Marketing Officer (CMO), ensuring that our outreach and referral processes are efficient, effective, and patient-centered.

Key Responsibilities:

• Relationship Building: Develop and maintain strong, collaborative relationships with hospital staff, including physicians, nurses, case managers, and discharge planners.

• Patient Referrals:  Facilitate the referral process by coordinating with hospital teams to identify patients in need of addiction treatment and ensuring timely transitions to DeCoach Recovery Centre.

• Collaboration: Work closely with the admissions team and other outreach representatives to ensure a cohesive approach to patient care and referral management.

• Education & Outreach: Provide education to hospital staff about DeCoach’s comprehensive treatment services, including our medication-assisted treatment programs, residential care, outpatient services, and recovery housing.

• Patient Advocacy: Serve as an advocate for patients, ensuring they receive appropriate care and support as they transition from the hospital to DeCoach’s treatment programs.

• Follow-Up:  Maintain communication with hospital staff and patients post-discharge to monitor progress and address any ongoing needs or concerns.

• Documentation: Accurately document all interactions, referrals, and follow-up activities in accordance with DeCoach’s policies and procedures.

• Community Engagement:  Represent DeCoach at hospital and community events, strengthening our presence and visibility in the healthcare community.

Qualifications:

Experience: Minimum of 2 years in a healthcare liaison, case management, or related role, preferably within addiction treatment, hospitals, or behavioral health services.

Education: Bachelor’s degree in communication, social work, psychology, healthcare administration, or a related field preferred.

Skills:  Strong interpersonal and communication skills, with the ability to build relationships, advocate for patients, and collaborate effectively with team members.

Knowledge: Familiarity with addiction treatment options, including medication-assisted treatment, detox, and recovery programs.

Certifications:  Certified Chemical Dependency Counselor (CDCA) or equivalent certification preferred but not required.

Benefits 

• Medical, Dental and Vision insurance plans

• Company Paid Life Insurance

• Paid Time Off and Paid Holidays

• Yearly merit raises based on your performance

• Company matched 401(k) plan

• Tuition Reimbursement

• STAR eligible facility

• Opportunities for Advancement