Night-Shift IT Operations & 24/7 Monitoring Specialist

Jones Day is seeking a Support (Operations) Specialist to help maintain the Firm’s IT infrastructure. You will monitor systems, escalate incidents, and work with IT teams to ensure continuous operation. The role requires availability for 1st–3rd shifts, including weekends and holidays, to support 24/7 coverage in Cleveland. The ideal candidate has 1–5 years of IT experience, familiarity with SCOM/Orion, ITSM, Windows and Office, and strong teamwork and communication skills. #J-18808-Ljbffr Jones Day