Associate Director, Performance Management

Role Description

The Associate Director of Performance Management within the Talent COE is responsible for designing, implementing, and evolving enterprise-wide performance strategies that drive a high-performance culture. This role partners closely with senior HR leadership, business executives, and cross-functional stakeholders to align performance management practices with organizational goals, leadership development, and workforce planning at scale.

What You Will Do

• Strategy & Program Leadership:
  • Lead the design and continuous improvement of the company’s global performance management framework, including goal-setting, feedback, and annual review processes.
  • Drive alignment between performance management, business strategy, and talent priorities across a complex, matrixed organization.
  • Introduce innovative, data-driven approaches to performance, including continuous performance management.
• Enterprise Implementation:
  • Oversee global rollout and adoption of performance programs across 185,000+ employees, ensuring consistency with flexibility for regional/business nuances.
  • Partner with HR Partners (HRPs) and Talent Leaders to embed performance practices into day-to-day operations.
  • Ensure performance cycles are executed effectively and on time.
• Data, Insights & Analytics:
  • Leverage people analytics to assess effectiveness of performance programs and inform decision-making.
  • Identify trends and recommend interventions to address performance gaps.
• Integration with other COEs:
  • Partner with HR and COEs teams to ensure alignment and integration across the talent lifecycle and other HR processes.
  • Support integration of performance outcomes into compensation, promotion, and succession decisions.
  • Collaborate with HRIS teams to optimize performance management systems and tools.
• Change Management & Communication:
  • Lead change management strategies to drive adoption of new performance initiatives.
  • Develop clear communication, change, and training materials for leaders and employees.
  • Promote a culture of continuous feedback, accountability, and growth.

Qualifications

• Typically requires a University Degree in HR, Business, Organizational Psychology, or related field or equivalent experience and minimum 12 years prior relevant experience, or An Advanced Degree in a related field and minimum 10 years experience.
• Experience in Talent Management, Performance Management, or HR Strategy.
• Experience operating in large, complex, global organizations (50,000+ employees preferred).
• Prior experience designing, scaling and maintaining enterprise talent programs.

Requirements

• Master’s Degree or MBA.
• Experience with modern performance methodologies (e.g., OKRs, continuous feedback models).
• Strong analytical skills with experience using HR analytics tools (e.g., Workday, SAP, and SuccessFactors).

Benefits

• Medical, dental, and vision insurance.
• Life insurance.
• Short-term and long-term disability.
• 401(k) match.
• Flexible spending accounts.
• Flexible work schedules.
• Employee assistance program.
• Employee Scholar Program.
• Parental leave.
• Paid time off and holidays.