Senior Manager, Supply Chain Operate

Position Summary Deloitte’s Enterprise Operations as a Service (EOaaS) practice helps organizations transform critical business operations through a combination of operational excellence, technology enablement, and managed services. We support clients across finance and supply chain, as well as SAP, Oracle, and emerging platforms, by applying automation, analytics, and Generative AI to improve performance, increase agility, and unlock long-term value. This is an opportunity to build your career while helping leading organizations navigate complex transformation and deliver measurable impact. Recruiting for this role ends on 08/09/2026. Work you’ll do As a Senior Manager on the Enterprise Operations as a Service Supply Chain Operate team, you will be responsible for: Leading complex Supply Chain Operate engagements across procurement, planning, manufacturing, order fulfillment, logistics, inventory management, and other supply chain domains Advising senior client stakeholders on operating models, process performance, service expectations, organizational capabilities, and technology environments to identify opportunities to improve cost, service, and resilience Owning engagement delivery and outcomes, including quality, risk, timelines, financial performance, governance, and coordination across onshore and offshore delivery teams Designing and mobilizing business process as a service (BPaaS) and application managed services (AMS) operating models, including service scope, governance, delivery locations, resource models, performance measures, and continuous improvement approaches Leading transition and stabilization activities, including current-state assessment, knowledge transfer, process documentation, cutover planning, and steady-state service launch Supporting business development, coaching teams, and contributing to practice growth, innovation, and reusable delivery assets A successful candidate will possess: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to mentor and provide clear guidance to others The team Our Enterprise Operations as a Service Supply Chain Operate team helps client organizations address complex operational challenges and modernize how supply chain services are delivered. We support services across the end-to-end supply chain including Supply Chain Planning, Sourcing and Procurement, Manufacturing, Quality, Logistics, and Aftermarket, helping clients move beyond traditional full-time-equivalent-based business process outsourcing models toward more autonomous, AI-enabled operations. By combining delivery experience, process knowledge, and Deloitte investments in automation, analytics, artificial intelligence, and other leading capabilities, we help clients accelerate time to value, reduce cost to serve, and improve stakeholder experience. Qualifications Required: Bachelor’s degree 10+ years of experience in supply chain operations, managed services, shared services, outsourcing, or consulting 5+ years of experience leading complex client engagements, managed services programs, transformation initiatives, or multi-workstream delivery teams 3+ years of experience managing and developing teams in a client service, consulting, shared services, operations, outsourcing, or managed services environment Experience in a lead or delivery role on supply chain business process as a service (BPaaS), application managed services (AMS), or other operate engagements in procurement, planning, manufacturing, fulfillment, logistics, or inventory management Experience designing operating models and leading transition, mobilization, delivery governance, financial management, and risk management activities Ability to travel 25%, on average, based on the work you do and the clients and industries/sectors you serve. Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Preferred: Master’s degree Experience leading global or multi-geography Supply Chain Operate, business process as a service (BPaaS), application managed services (AMS), or outsourced supply chain engagements Experience with supply chain technology platforms, including enterprise resource planning (ERP), warehouse management systems (WMS), transportation management systems (TMS), manufacturing execution systems (MES), product lifecycle management, demand and supply planning, or inventory optimization applications Experience transitioning work to offshore or global delivery centers and leading post-transition stabilization and service improvement Experience developing service delivery models that integrate business process operations with application support, data, analytics, automation, or artificial intelligence capabilities Experience supporting account growth, managed services renewals, expansion opportunities, or strategic client relationships The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $163,400 - $322,100. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #EPCORE #EOAASCORE Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at View email address on click.appcast.io. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles’s Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 361378 Job ID 361378 Strategy, Growth, and Transformation | Change and Transformation ManagementSame job available in 43 locations