Billing Specialist
Search Solution Group
Job Description
Job Description
Position Summary
We are seeking a detail-oriented Billing & Customer Service Specialist to support customer accounts, process billing activities, and provide exceptional service to clients. This role serves as a key point of contact for customer inquiries while ensuring invoices, payments, and account information are handled accurately and efficiently.
Key Responsibilities
- Generate and process customer invoices and billing transactions.
- Respond to customer inquiries regarding orders, invoices, payments, and account status.
- Research and resolve billing discrepancies and customer concerns.
- Maintain accurate customer records and account information.
- Process payments and assist with collections activities as needed.
- Coordinate with internal departments to ensure timely resolution of customer issues.
- Monitor account activity and follow up on outstanding invoices.
- Provide general administrative and customer support.
Qualifications
- 2+ years of customer service, billing, accounts receivable, or related experience.
- Strong communication and problem-solving skills.
Vacancy posted 1 day ago
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