Customer Experience & Support Analyst
First Student, Inc.
First Student, Inc. in Cincinnati, OH seeks a customer support specialist to respond to and resolve issues related to our tablet and computer applications while providing clear guidance by phone, email, or Teams. You will partner with tier II support, escalate data quality and usability gaps, train users, and help shape new dashboards, apps, and admin tools, while ensuring timely incident response and documentation. #J-18808-Ljbffr First Student, Inc.
Vacancy posted 2 days ago
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