Program Specialist

Program SpecialistDate: Aug 25, 2026Location: Charlotte, NC, US, 28216Company: CorningRequisition Number: 77702The company built on breakthroughs. Join us. Corning is one of the world's leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what's possible. How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward. At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more. Come break through with us.Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry. This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.Role PurposeEnsure that Corning Optical Communications delivers on promises to key Hyperscale Datacenter Strategic and Global Data Center Account customers, fulfills all customer expectations and achieves deep and ongoing customer access.Key ResponsibilitiesCollaborate with assigned accounts to meet project delivery schedules by coordinating with Customer Operations, PLM, Supply Chain and Manufacturing on large projects.Provide detailed documentation of projects to internal and external customers.Maximize the sales of Corning Optical Communications (COC) products.Provide support to the Global Account Managers (GAM) and regional Sales Engineers by uncovering key decision makers and influencers who have key roles within the project sales cycle. This includes active management of the contacts to ensure close of the sale.Engage and coordinate the services of PLM, Customer Operations, Supply Chain, Deal Desk, Marketing and the GAM/Sales Engineer as appropriate.Attend and coordinate customer meetings to review project metrics. Forecast major projects for PLM and Supply Chain through internal tools or weekly meetings by maintaining current project information and onsite dates.Maintain positive customer relationships with all internal and external customers.Maintain proficiency in the use of the personal computer with special emphasis on Salesforce.com, MS Office Suite of products (Excel, PowerPoint, OneNote, Teams, SharePoint).Maintain a comprehensive understanding of Corning Optical Communications' products and their applications, specifically data center products.Participate in travel to assigned accounts/projects as required.Experiences/EducationBachelor's Degree preferredRequired SkillsKnowledge of Corning products and marketsInternally motivated and results oriented with a bias toward actionOutstanding people skillsExcellent communication skills (written and oral)Ability to target, coordinate and prioritize key customers, projects and tasksSelf-disciplined with meticulous, organized time and account management skillsConsultative communication, probes for information and shapes customer discussionProficiency with SAP and MS Office SuiteDesired SkillsCustomer Care/Operations, Marketing, PLM or Sales experience preferredHighly motivated to support and drive sales within a team environmentExceptional teaching, training, and motivational skillsExcellent organizational skills with proven track recordSelf-starterWillingness and ability to work outside normal working hours when requiredThis position does not support immigration sponsorship. The range for this position is $63,000.00 - $86,625.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education.A job that shapes a life. Corning offers you the total package. Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one. Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win. As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit with fixed contributions that grow throughout your career. Combined with matching contributions to your 401(k) savings plan, Corning's total contributions to your retirement accounts can reach between 7% and 12% of your pay, depending on your age and years of service. Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family.Getting paid for our work is important, but feeling appreciated and recognized for those contributions motivates us much more. That's why Corning offers a recognition program to celebrate successes and reward colleagues who make exceptional contributions. We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status. Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodation related to disability or religion, please contact us at View email address on click.appcast.io.