Availability and Recovery Systems Engineer

Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com
Location: Department 759
Shift: Daytime
Experience: 2+ years
Pay Range: $75,160.02 to $112,740.16

Actual pay will be based on various factors, such as a candidate's qualifications, skills, competencies, proficiency for the role, and internal equity. In addition to base pay, Kwik Trip gives 40% of pre-tax profits back to our coworkers with bonuses ranging from 8-12% of each coworker's gross annual wage depending on company profitability and offers a comprehensive benefits package, including health insurance, 401k, paid time off, and more.


Availability & Recovery Analyst

Location: La Crosse, WI, Onsite at Kwik Trip Support Center
Job Type: Full-time

About the Role

Kwik Trip, Inc.'s IT department is seeking a well-rounded Availability & Recovery Analyst to support and grow our availability and recovery program. In this role, you will help ensure high availability and rapid recovery for critical business systems by supporting data protection tools, monitoring backup operations, and partnering with teams across IT and the business to maintain strong disaster recovery and business continuity readiness.

What You'll Do

• Administer and support tools and processes that improve system availability and recovery outcomes
• Monitor and manage availability of data and systems to minimize downtime and meet service expectations (SLAs)
• Support day-to-day backup operations, including monitoring, troubleshooting, and issue resolution
• Maintain disaster recovery applications supporting both on-premise and cloud environments
• Help implement, validate, and test data protection tools, processes, and recovery strategies
• Create, manage, and maintain IT recovery plans for business-critical processes
• Coordinate and perform recovery plan testing during key events (new systems, upgrades, planned maintenance)
• Maintain clear documentation of recovery procedures, updates, and changes to ensure accuracy and compliance
• Participate in Business Impact Analysis (BIA) interviews and provide gap analysis and recommendations
• Coordinate with IT teams to ensure backup and high availability strategies are in place
• Assist with project documentation related to recovery efforts
• Partner with vendors and service providers to help ensure third-party systems meet availability and recovery requirements

What We're Looking For

• Associate degree in Network Systems Administration, Computer Science, or a related field
• 2+ years of experience in an enterprise IT environment with exposure to data protection tools and methodologies
• Knowledge of project management concepts and terminology
• Knowledge of cloud concepts and terminology
• Strong written, verbal, and interpersonal communication skills
• Strong analytical and problem-solving skills, with the ability to evaluate complex systems and propose thorough solutions

Work Schedule

Monday through Friday, daytime hours (or as needed to perform duties). Participation in an on-call rotation is required to support critical system issues and incidents.

Kwik Trip, Inc. is a family-owned, Midwest company, in operation since 1965. We are dedicated to serving our guests and coworkers while treating everyone like family. Along with our award-winning culture, we are proud to be an Equal Opportunity Employer. Learn more about Kwik Trip and our culture.
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