Catering - Bartender

Overview For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey. Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities. Report to: Catering Supervisor(s) and Catering Operations Manager(s) Responsibilities Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client. Oversee quality, product levels and inventory of product. Fulfill guest needs quickly and efficiently as well as resolve complaints effectively. Meet expectations of proper setup, execution, breakdown, and cleanup of their bar during each event. Execute duties for overall productivity of banquet events as assigned. Express knowledge of alcoholic drinks and bartending techniques with guest service in mind. Maintain a safe environment by serving guests responsibly. Perform strenuous manual labor as required (equipment storage, event setup, tear down of tables and chairs). Maintain a friendly and approachable attitude towards the client, guests, and staff. Communicate clearly and openly with leaders for overall success. Display a sense of urgency at all times. Uphold a professional appearance and mannerism. Maintain a clean, safe, and organized work environment. Perform other tasks as deemed necessary. Uphold and demonstrate a complete understanding of company policies and procedures. IDEA + Belonging Promote an inclusive and supportive approach within the Brand team, with networking continuing at all units. Focus on removing barriers and empowering growth and opportunity for team members at all levels. Lead by example through Sustainability/Conservation efforts, with opportunities for teaching to unit staff as necessary. Engage with SSA/Unit in driving community effort through engagement activities and opportunities to give back. Job Requirements Strong interpersonal and communication skills, including the ability to articulate to our client, General Manager and HQ personnel. Excelled problem solving and decision making skills with strong organizational ability. Demonstrates the ability to remain flexible in a fast-paced environment. Operate all equipment necessary to perform job duties. Physical ability to stand for extended periods and to move and handle boxes (up to 35 lbs) as necessary to operation, with accommodation available upon request by communicating directly with the hiring manager. Ability to work varied hours/days, including nights, weekends and holidays, as needed. Previous Experience Bartending and/or event industry experience a plus. All education backgrounds eligible. Compensation and Benefits Eligible for overtime pay. On-Demand Pay Program: Get access to a portion of earned wages before payday. Meal Plan & Employee Discounts at applicable locations. Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods). Tuition Discount through Partnership College. Up to 8 hours of Bereavement Leave. Holiday pay of 1.5× the regular rate for hours worked on Christmas Day and Thanksgiving Day. Paid sick leave in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location. Locations : Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C.; Colorado: employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under HFWA; Maryland: accrual of at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year; Washington: 1 hour of paid sick leave for every 40 hours worked, under Seattle Paid Sick and Safe Time. Equal Opportunity SSA Holdings and its affiliated companies are equal opportunity employers. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. A diverse team strengthens our collective impact. All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice (Notice). San Francisco Residents: We will consider qualified applicants with arrest and conviction records in line with the San Francisco Fair Chance Ordinance. Please see the Fair Chance Ordinance document for more information. By submitting your job application, you agree you have reviewed the Fair Chance Ordinance document. We accept applications for this position on a rolling basis. Apply at thessagroup.com. Applications are reviewed as received, and the position remains open until filled. #J-18808-Ljbffr