Sales Operations Manager

About The Role We're looking for an analytically rigorous, strategically minded operator to build and own the intelligence layer of our GTM engine. This is not a traditional sales ops role. It sits at the intersection of data science, strategy, and revenue leadership. You'll partner directly with Sales and leadership to translate complex data into clear decisions, build scalable GTM infrastructure, and identify the growth levers that actually move the business. Location NYC (Hybrid, 3 days per week in office) What You'll Do Sales Analytics & Forecasting Own end-to-end sales reporting, pipeline analytics, and revenue forecasting Build and maintain models that surface actionable insights for Sales leadership and the executive team Drive scenario planning and cohort analysis to identify growth opportunities and risks early GTM Strategy & Insights Partner with Sales and Revenue leadership on strategic decisions: territory design, segmentation, capacity planning, and prioritization Translate data into clear GTM recommendations. Bring a point of view, not just a dashboard Spot inefficiencies and growth opportunities across the sales funnel and build scalable solutions around them Process & Infrastructure Design and maintain the systems, workflows, and tooling that underpin a high-performing sales org Drive CRM hygiene, data governance, and reporting accuracy across platforms Build for scale, with processes and infrastructure that grow with the business AI & Automation Champion AI and automation initiatives within the sales organization Identify high leverage opportunities to apply machine learning or tooling to cut manual work and sharpen decision-making Cross-functional Collaboration Work closely with Sales, CS and Product on shared GTM metrics, planning cycles, and strategic initiatives Support board and leadership reporting with clean, compelling revenue analytics What We're Looking For 4 to 6 years of progressive experience in sales analytics, revenue operations, or GTM strategy A foundation in data science or quantitative methods. You should be comfortable building, not just interpreting Background in consulting or structured problem-solving environments strongly preferred Experience in B2B or enterprise GTM contexts; SaaS familiarity a plus Proven ability to operate as a strategic thought partner to senior stakeholders Strong communicator who can translate complex analyses into clear narratives and recommendations Technical Skills Comfort with the tools of the trade, including SQL and Excel for analysis, a BI tool like Tableau or PowerBI, Salesforce or a comparable CRM, and familiarity with scripting languages (e.g. Python) and cloud data environments is a plus How We Support You Medical, dental, vision, and 401K Hybrid dog friendly office (3 days a wk.) Generous PTO $1000 per year Mental Health Wellness Benefits Stocked office kitchen Remote home office support Equity compensation packages Open door policy & collaborative culture Nirvana is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Candidates must be authorized to work in the U.S. Nirvana does not sponsor visas at this time. #J-18808-Ljbffr