Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k) matching
• Bonus based on performance
• Paid time off
• Training & development
• Opportunity for advancement

Pierre Granger State Farm is looking for an energetic, people-focused Front Office Growth Coordinator to help support our growing insurance and financial services office.

This is NOT a traditional receptionist position. We are looking for someone who enjoys talking with people, creating a welcoming environment, staying organized, and helping our team identify opportunities to better serve customers.

You will be the first point of contact for many customers both on the phone and in person and will play an important role in helping protect our producers time while creating a positive customer experience.

We are a fast-paced office focused on relationships, professionalism, teamwork, and growth.

Responsibilities

• Answer incoming phone calls with professionalism and warmth
• Assist customers with basic service needs and office support
• Help schedule appointments and customer reviews
• Follow up with missed appointments and customer callbacks
• Route calls and opportunities to the appropriate licensed team member
• Help identify opportunities for life insurance and financial services conversations
• Support office organization and daily workflow
• Assist with customer retention and relationship-building efforts
• Help maintain a positive, high-energy office environment

What Were Looking For

• Positive attitude and strong communication skills
• Comfortable speaking with customers on the phone
• Organized and dependable
• Coachable and willing to learn
• Able to multitask in a fast-paced office
• Team-oriented mindset
• Comfortable using computers and office systems
• Professional appearance and demeanor
• Someone who enjoys helping people and building relationships