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Station Operations Specialist

GOFO INC

Job Description

Job Description

Responsibilities:

  • Evaluate, onboard, and build long-term partnerships with Delivery Service Partners (DSPs).

  • Negotiate contracts and service pricing with DSPs to ensure cost-effective and high-quality delivery services.

  • Provide daily operational support to DSPs, addressing issues and ensuring smooth delivery processes.

  • Monitor package deliveries to ensure accurate tracking and on-time performance.

  • Resolve delivery-related issues promptly to maintain high levels of customer satisfaction.

  • Analyze performance metrics and identify opportunities for process improvement.

  • Ensure DSPs comply with company policies, contractual agreements, and industry standards.

  • Collaborate with internal teams to develop and align on delivery strategies.

Requirements:

  • Fluent in Mandarin and English.

  • Experience in logistics operations, vendor management, or a related field (experience with DSPs is a plus).

  • Strong negotiation, communication, and problem-solving skills.

  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

  • Familiarity with logistics systems and industry regulations is preferred

  • Educational background in logistics, supply chain management, analytics, engineering, or a related field is a plus.

Vacancy posted 7 days ago
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