Director of Operations

Job Title: Director of Operations

Reports to: Chief Executive Officer Salary Status:Exempt, Full time

Position Summary

The Director of Operations provides operational, financial, and administrative leadership to ensure the efficient functioning of NAMI Greater Los Angeles County (NAMI GLAC), a nonprofit

organization.

Key Responsibilities Leadership & Strategy

• Collaboratewith the CEO to developand implement organizational strategies and operational and administrative plans
• Supervise administrative staffand IT Coordinator
• Monitor organizational processes and recommend improvements
• Maintain corporate documents, including Board minutes
• Regularly attend meetingsof the Board and Financeand Audit Committees

Operations Management

• Develop and implement operational policies, procedures, and best practices
• Ensure smooth coordination between departments
• Manage employee benefitsand insurance

Financial & Resource Management

• Oversee Accounting firmmanagement of budgetsand expenditures
• Monitor operational costsand identify opportunities for efficiency
• Oversee tax preparation
• Oversee payroll
• Point of contact betweenAuditors and AuditCommittee

Human Resources Support

• Oversee HR functions including onboarding
• Ensure compliance with employment laws,policies, and organizational guidelines, including updates of handbook.
• Maintain all employeerecords and files,including employee goals,evaluations and counseling documentation
• Foster a positiveand inclusive workplace culture including weeklymeetings with employees.

Compliance & Risk Management

• Ensure the organization complies with all applicable laws,regulations, and funding requirements
• Maintain operational policiesconsistent with nonprofit standards and bestpractices
• Identify risks andimplement mitigation strategies
• Manage insurance procurement
• Report and manageinsurance claims

Technology & Systems

• Oversee organizational systems, databases, and technology tools
• Identify and implement improvements to enhanceefficiency
• Ensure proper datamanagement and confidentiality
• Maintain data storage and standards

Qualifications

Education & Experience

• Bachelor’s degreein Business Administration, Finance, Nonprofit Management, Public Administration, or relatedfield
• 5–8 years of progressively responsible operations or management experience in a nonprofit setting
• Experience managing teamsand organizational systems

Knowledge, Skills, and Abilities

• Strong leadership and organizational skills
• Excellent communication and interpersonal abilities
• Financial management and budgeting experience
• Fluency with financial management software suchas Sage Intact
• Human Resourcesexperience
• Knowledge of nonprofit operations, compliance, andfunding structures
• Ability to analyze dataand improve processes
• Proficiencyin Microsoft Officeincluding Excel
• Knowledge of CRM,data storage software

Work Environment

• Primarily remote withoccasional travel for meetings or events
• May require occasional evening or weekend work

Compensation

• Salary range: $85K
• $95K
• Benefits:
  • Health, Vision and Dental
  • 401(3)b savingsplan
  • 2 weeks’ vacationper year
  • 6 days sickpay per year.
  • 12 paid Holidaysper year

Pleasesend resume and cover letterto View email address on click.appcast.io with the Subject: Director of Operations

About NAMI GLAC

NAMI GreaterLos Angeles County(GLAC) is the leading countywide organization composed of grassroots-based chaptersthat promote wellness, recovery, equality, and dignity for individuals and families affected by mental illnessand the community at large.