Support Engineer

Who We Are PWT is an established Engineered Wood Products company growing rapidly across North America. We work in close partnership with a talented group of EWP distributors, dealers, and builders. Our team, network, customers, and industry are all looking for the new EWP professionals to play a role in shaping the future of EWP. We pride ourselves on being nimble, flexible, helpful and solutions oriented in how we work internally and externally. We are expanding our areas of influence daily and are looking for the right team members to join our dynamic group on this journey. Location Remote – United States. The employee must live in one of the following states: California, Colorado, Connecticut, Georgia, Idaho, Illinois, Michigan, Mississippi, Nebraska, North Carolina, Oregon, South Carolina, Tennessee, Texas, or Washington. Summary / Objective The mission of the Engineering Team is to ensure that the products we make are safe, meet all specified material properties, are correctly designed / specified, and when needed repaired. The Support Engineer owns the relationship between PWT Engineering, our distribution partners, and the consulting Engineers we use to meet our customers’ needs. The focus is on identifying the customers’ needs and then developing the engineered solution that meets that need. Reports To Director of Engineering Essential Functions Provide technical support to PWT sales and customers. Respond to design questions. Develop engineered solutions to complex design conditions. Meet or exceed the Engineering Service Level Agreement (SLA). Customer focused problem solving. Apply structural engineering principals. Understand mechanics of materials. Maintain knowledge of codes and standards. Attention to detail. Time management. Supervisory Responsibilities None Office Setting (No specific office setting mentioned.) Physical Demands Must be able to work on a computer for extended periods of time. Travel Requirements Person must be able to travel throughout the US and Canada as needed. Required Education and Experience Education: EIT certification. Experience in design of EWP products such as I-Joist, LVL, LSL, PSL, GLB is desirable. #J-18808-Ljbffr