Automotive Used Sales Manager

Sales Manager at Chastang Ford in Houston Texas

Chastang Ford is seeking a dynamic Sales Manager to join our Dealer Group. In this role, you will manage both new and used vehicle sales alongside our General Sales Manager. A strong automotive background and excellent desking skills are essential, as is proficiency with CRM tools. We offer a fast-paced, upbeat work environment where a great attitude and outstanding work ethic are key.

As the Used Sales Manager, you will oversee and control customer interactions on the lot, in the showroom, and throughout the sales process. You will also coach and train the sales force, desk and input deals, achieve gross profit objectives, and monitor leads, holding staff accountable for responding to and closing leads.

Essential duties include:

• Manage the training process for the sales team.
• Maintain harmony and teamwork across all departments.
• Stay informed and comply with Federal, State, and local regulations affecting vehicle sales.
• Monitor leads and hold staff accountable for response times and closing ratios.
• Desk deals and input deals.
• Communicate dealership policies and procedures to Salespeople, setting sales and gross objectives.
• Develop improvement programs for Salespeople who are not meeting objectives.
• Individually train, motivate, counsel, and monitor the performance of all Salespeople.

Other duties include:

• Ensure Salespeople maintain a high Customer Satisfaction Rating.
• Recruit and interview prospective Salespeople.
• Monitor customer activity on the lot and ensure every customer is helped.
• Assist Salespeople with the sales process as needed.
• Contact every customer on a daily basis.

Chastang Ford is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.