Cashier/Receptionist

Job Description

Job Description

Description: ***GREAT LAKES AUTOGROUP IS NOW IN INDIANA, OPERATING AS GREAT LAKES HONDA OF FISHERS!***

About Us:
Great Lakes Honda of Fishers is a trusted name in the automotive industry, committed to delivering outstanding customer service and top-quality vehicle care. We are looking for a friendly, detail-oriented, and organized Automotive Receptionist with Cashier Responsibilities to join our team and be the first point of contact for our valued customers.

Job Summary:
The Automotive Receptionist/Cashier is responsible for greeting customers, answering incoming calls, processing payments, and supporting the service department with administrative duties. The ideal candidate will have excellent communication skills, a positive attitude, and a commitment to providing a welcoming customer experience.

Key Responsibilities:

• Greet customers and visitors in a friendly, professional manner.
• Answer phone calls, direct inquiries to appropriate departments, and take messages when necessary.
• Ensure the front desk area is clean, organized, and welcoming at all times.
• Coordinate with sales, service and management regarding customer needs.
• Handle customer concerns and provide follow-up to ensure satisfaction.
• Perform administrative tasks such as filing, faxing, and data entry.
• Help with other duties as needed to support the team.

Qualifications:

• High school diploma or equivalent required; additional education or certifications in customer service or automotive fields is a plus.
• Previous experience in a receptionist or customer service role, preferably in the automotive industry.
• Strong communication and interpersonal skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Ability to multi-task and work in a fast-paced environment.
• Friendly and professional phone etiquette.
• Strong problem-solving skills and ability to handle challenging situations with professionalism.
• Basic knowledge of automotive services and terminology is preferred.

Equal Opportunity Employer Statement:
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.