Multi-Line Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Bonus based on performance

Lets be honest

If you love helping customers and spotting opportunities to grow accounts, this role was built for you.

Were looking for someone who can deliver great service, build real relationships, and confidently recommend the right coverage when clients need more protection. This is not a cold-calling grind most opportunities come from our existing clients and inbound activity.

What Youll Do

Take care of our clients

• Answer client questions by phone, email, or in person
• Process policy changes, renewals, and endorsements
• Explain coverage in plain English (no insurance jargon overload)
• Help with billing questions and basic claims guidance

Grow the book (without being pushy)

• Spot cross-sell and upsell opportunities during service conversations
• Conduct friendly coverage reviews with current clients
• Quote and bind new personal/commercial policies (based on your license)
• Follow up on warm leads and referrals
• Partner with producers to support new business

What Makes Someone Successful Here

• You genuinely like helping people
• Youre comfortable recommending solutions when clients have gaps
• Youre organized and dont let details slip
• You can juggle multiple conversations/tasks without getting flustered
• You take ownership instead of waiting to be told what to do

Requirements

• Property & Casualty license (or willingness to obtain within 30 days)
• Insurance, customer service, or sales experience preferred
• Strong communication skills (written and verbal)
• Comfortable learning agency systems and quoting tools

What Youll Get

• Competitive base pay + bonus/commission opportunities
• Supportive team that actually helps each other
• Established client base (not starting from zero)
• Training and licensing support if needed
• PTO and benefits:
• Growth path into senior service, account manager, or producer roles

Why People Stay Here

We dont believe in high-pressure sales tactics or throwing new hires to the wolves. Youll get real support, clear expectations, and the chance to build a book the right way.

Apply now if you want a role where service skills and sales instincts both matter.