Service Desk Analyst
Insight Global
AdventHealth is rolling out a major redesign of its MyChart patient portal and is expanding its Service Desk team to support an anticipated increase in patient call volume. The MyChart Service Desk Analyst will serve as the first point of contact for patients who need assistance accessing and navigating their online health portal. This role is ideal for individuals who enjoy helping others, have strong communication skills, and thrive in a customer-focused environment.
$21.73 - $40.42 per hour
...basic level repairs for company devices. Works with designated information technology vendors for support. Meets the standard service level agreement (SLA) for incidents and requests. Leads projects and special initiatives within allotted timeframes. Follows...SuggestedFull timeWork experience placementWork at officeLocal areaShift work$58.2k - $87.3k
...experiencing strong growth, and we are currently seeking a hands‑on, service‑oriented IT Support Technician to join and support our dynamic... ...tasks such as working in confined spaces or crawling under desks for cable management. With the support of operations, there may...SuggestedPermanent employmentFull timeCasual workWork at officeRemote workFlexible hours$19 per hour
4 Corner Resources is hiring multiple Service Desk Analysts for one of Central Florida's largest and most respected healthcare organizations. These are 6-month contract opportunities with the potential for extension or permanent hire. This is an excellent opportunity for...SuggestedPermanent employmentContract workWork at officeRemote workNight shiftRotating shift- ...A technology services provider in Florida is looking for an Analyst for the Enterprise Service Desk. The role involves being the first point of contact for IT support requests, troubleshooting hardware and software issues, and ensuring a positive client experience. Candidates...Suggested
$48k - $65k
...Enterfusion is seeking an enthusiastic IT Help Desk Technician to join our growing team! As an IT Help Desk Technician, you will... ...computer software and hardware, and demonstrate outstanding customer service abilities. As the first point of contact for customers, the Help...SuggestedFull timeTemporary workWork at office- ...has a client in Altamonte Springs, FL that is seeking a Business Analyst.Responsibilities: Gather, analyze, and document business and... ...paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave....Hourly payContract work
- ...Company and Customer Procedures, escalating issues in line with company processes to ensure customer demands are met, providing customer service to internal and external customers to ensure consistent experience, and the ability to adapt quickly to dynamic team environments...Remote work
- ...Long Term Disability Position Summary The Senior Business Analyst will serve as a key business partner supporting strategic initiatives... ...of experience as a Business Analyst in banking or financial services, including experience supporting large-scale system...Full timeContract workTemporary workFor contractorsCasual workWork at officeMonday to FridayAfternoon shift
- Katmai Government Services is seeking an IT Service Desk Support Technician in Orlando, FL. This hybrid position involves offering technical assistance to internal customers and handling end-user hardware and software issues. The ideal candidate will have a strong foundation...Full time
- ...Position Title: Third Party Risk Management Analyst Remote role but able to go onsite in Maitland, FL - Big Plus Position... ...mitigation of risks associated with the use of third-party vendors and service providers. This role involves collaborating with various...Contract workRemote work
- ...business and patient impact. Role Overview The Reporting Analyst is a critical contributor responsible for delivering accurate... ...Develop scalable data models that support repeatable and self-service analytics Data Quality, Automation & Scale Reduce manual...Temporary workLocal areaImmediate start
$28.41 - $56.83 per hour
...Collaborates with internal teams to report and contribute to the resolution of routine design, reliability, and maintenance issues. Maintains service request and/or product documentation and begins to create Knowledge Base articles and/or troubleshooting guides for resolved issues...Hourly payTemporary workFlexible hours- ...email. Prior support experience. Ability to work well as a member of a team, collaborating to find solutions. Strong customer service skills. Strong organizational skills. Some AV and networking knowledge. Compensation and Benefits: Hourly...Hourly payFull timeTemporary workWork at officeImmediate start
- ...join our team and provide hands-on technical support across our service area in Orange and Lake Counties. This is an excellent opportunity... ...where no two days are the same. Key Responsibilities Help Desk & End-User Support Respond to and resolve help desk...Work at officeLocal areaRemote work
- ...Record, track, and document support requests in the help desk ticketing system. Assist in the installation and maintenance... ...wireless connectivity Installation of new software and necessary service support. Perform operating system updates, upgrades and patches...Part timeWork at officeRemote workNight shiftWeekend workAfternoon shiftWeekday work
- ...We are seeking a highly motivated ERP Analyst to support and enhance our enterprise resource planning (ERP) systems, with a strong focus on financial, Manufacturing, or Supply Chain modules along with business process optimization. This role partners closely with all business...Contract work
- Responsibilities Deliver high-quality technical support to customers using Humata technology Ensure appropriate routing and triaging of customer tickets to ensure effective resolution per customer SLAs Follow and contribute to escalation procedures and standard operating...
- ...We’re Hiring! Helpdesk Technician – Tier 2 Support (Managed Services) Eola Technology Partners is seeking a skilled and motivated Tier 2 Helpdesk Technician to join our growing Managed Services team. If you’re passionate about solving complex technical issues, providing...Full timeWork at office
- ...Position: Technical Support Representative AYS Inc is a leading provider of technical support services for various industries. We pride ourselves on delivering exceptional customer service and providing top‑notch technical solutions to our clients. Our team is made up...Full time
- ...professional who enjoys troubleshooting, supporting business-critical systems, and working closely with users to deliver exceptional service. Key Responsibilities Provide Tier 2 support for enterprise applications and end-user technology issues. Configure,...Permanent employmentLocal areaRemote work
- ...skills Ability to manage multiple priorities and work independently or as part of a team Excellent communication and customer service skills Comfortable performing in high-pressure situations Additional Requirements Must be reachable via a company-...Hourly payWork at officeRemote workFlexible hours
$14 per hour
...Percentage None Category Entry Level Description Progress your career with Florida's largest and fastest growing Community Re-Entry services provider. Bridges International is the oldest and most successful private non-profit provider of re-entry services in the state of...Hourly payFull timeContract workWork at officeImmediate startTrial periodAll shiftsShift workWeekend work$85 - $95 per hour
...this job and more exclusive features. Title: Retail Data Insights Analyst Location: Orlando, FL Duration: 6 months Compensation: $85.00 -... ...: Develop intuitive, automated Tableau dashboards and self-service reporting tools to monitor key performance indicators and support...Contract workLocal areaRemote workFlexible hours- ...has been committed to growing and evolving to provide the right services and solutions to address the needs of children and families throughout... ...with SLA guidelines. Record, track, and document help desk request problem-solving process including actions taken through...Remote work
$75k - $90k
...great total rewards along the way. About Us: Founded in 1975, Salas O'Brien is an employee-owned engineering and professional services firm focused on achieving impact for our clients, our team, and the world. We know that tomorrow's requirements are today's...Full timeWork experience placementWork at officeLocal areaRemote work2 days per week1 day per week- ...staffing firm is seeking a proactive IT Support / Systems Support Analyst to provide technical support across various environments. The... ...and PowerShell scripting. Strong communication and customer service skills are essential. This full-time position offers a chance to...Full time
- ...vision. We strive to provide high quality service and proactive solutions to all our... ...Provide an escalation path for Level 1 analysts and provide coaching and mentoring on issues... ...the development and maintenance of Service Desk procedures and documentation Participate...Temporary workWork at officeLocal area
- ...CompTIA A+, ITF +, Network +, Server +) are a plus. Fluent in English and Spanish preferred. Excellent communication and customer service skills. Strong organizational skills and ability to multi-task effectively. Detail-oriented and able to work efficiently in...Work experience placementWork at officeRemote workFlexible hours
$20 per hour
...working individuals to become our Ambassadors. Join us and play an important part on our incredible team! What You Get To Do Perform service transition tasks according to ITIL methodology processes (Asset management, change management, knowledge management-SOP management)...Remote workShift workNight shiftWeekend work- ...Paid Military Leave. Join Our Team ServiceTec International, Inc. specializes exclusively in the provision of Managed IT Services to the world's airport and airline industries, and have been doing so since 1989. We operate globally with headquarters in the UK...Full timeTemporary workPart timeWork experience placementCasual workSeasonal workLocal areaImmediate startShift workNight shift
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