CUSTOMER SERVICE REPRESENTATIVE

Benefits: 401(k) matching Dental insurance Health insurance FAMILY-OWNED 3 RD GENERATION COMPANY SEEKING A CUSTOMER SERVICE REPRESENTATIVE - We offer a MONDAY-FRIDAY WORK WEEK, NO WEEKENDS!! PAY: HOURLY NEGOTIABLE DOE - SPANISH A + BUT NOT MANDATORY PAID TIME OFF & Holiday Pay 401K with company matching Medical, Dental, Vision & Life Insurance Benefits Responsibilities: Provide information about the products and services to clients Work with Customer on setting up their insurance claim Manage customers appointment and scheduling based on data entered on internal CRM software Handle customer inquiries and complaints Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Sales Support Qualifications: Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Job Type: Full-time Benefits offered 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Ability to commute/relocate: SARASOTA, FL: Reliably commute or planning to relocate before starting work (Preferred) We comply with all applicable laws regarding background checks and will provide additional details during the hiring process Equal opportunity employer Military veterans are encouraged to apply, we appreciate your Service! We comply with all applicable laws regarding background checks and will provide additional details during the hiring process Job Type: Full-time #J-18808-Ljbffr Metcalfe Enterprises Llc