Senior Technical Product Manager (Multiple Positions) Charlotte, North Carolina, United States

Senior Technical Product Manager (Multiple Positions)

Charlotte, North Carolina, United States

Job Description Summary:

Set long-term strategic objectives for the SRE practice, ensuring alignment with market and business needs. Measure and optimize key metrics to ensure reliability across products. Ensure compliance with industry standards, regulations, and security protocols. Implement and maintain Service-Level Indicators (SLIs) and Service-Level Objectives (SLOs). Support the vision and strategy for incident management, disaster recovery, performance testing, and chaos engineering. Use data-driven insights to make informed decisions and iterate on the product roadmap. Build relationships, collaborate, and learn from stakeholders about their friction points related to existing products as well as gaps in existing offerings. Continuously gather feedback and incorporate it into the feature backlog, roadmap, and vision iterations. Measure the success of the vision, roadmap, and backlog in terms of the value provided and iteratively review these measurements. Lead the delivery of the Technical capabilities roadmap in the SRE Organization at AvidXchange.

Qualifications

Master’s degree in Engineering (any), Business (any), Computer Science, IT/IS, Operations Management, Data Analytics, Business Analytics, Telecommunications, Electrical or Electronics, or related field of study and three (3) years of experience in the job offered or related occupation in which the required experience was gained. In lieu of a Master’s degree in Engineering (any), Business (any), Computer Science, IT/IS, Operations Management, Data Analytics, Business Analytics, Telecommunications, Electrical or Electronics, or related field of study and three (3) years of experience in the job offered or related occupation in which the required experience was gained, employer will also accept a Bachelor’s degree in Engineering (any), Business (any), Computer Science, IT/IS, Operations Management, Data Analytics, Business Analytics, Telecommunications, Electrical or Electronics, or related field of study and five (5) years of experience in the job offered or related occupation in which the required experience was gained. Must also have demonstrated experience in the following: Agile product methodologies; Embedded software development; IoT product development; Statistical modeling; Product roadmap; and Data analytics.

Primary Work Location:

1210 AvidXchange Lane, Charlotte, NC 28206

Additional Locations:

N/A

Work Shift:

Not Specified

AvidXchange

AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they’ll tell you our people are at the core of who we are. AvidXchange, mindset is everything . We are Connected as People , Growth Minded , and Customer Obsessed . Thesethree mindsets represent our culture – who weare, who we’ve always been, and they guide usto improve every day. Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,300 teammates working across the U.S., or remotely. AvidXchange is proud to be Certified™ as a Great Place to Work ®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years – that AvidXchange is a Great Place to Work®.

Who you are:

• A go-getter with an entrepreneurial mindset – that meansyou arenot afraid of taking risks,winning bigorfacing the unknown.
• Someone who understands that business ispeople centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships.
• Focused onmaking a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential.

What you’ll get:

AvidXchange teammates (we call them AvidXers) get the perks and prestige of a growing tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, and competitive benefits. At AvidXchange, we are building more than a tech company – we are building an experience. We remain committed to a culture where you can fully be 'you’ – connected with others, chasing big goals, and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you’ll tell for years, you’ve come to the right place.

• 18 days PTO*
• 11 Holidays (8companyrecognized & 3floatingholidays)
• 16 hours per year ofpaid Volunteer Time Off (VTO)
• High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage
• 100% AvidXchange paid Life Insurance
• 100% AvidXchange paid Long-Term Disability
• 100% AvidXchange paid Short-Term Disability
• Employee Assistance Program (EAP) - Providescounseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents
• Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents
• 401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2%
• Parental Leave: 8 weeks 100% paid by AvidXchange**
• Eldercare Leave: 8 weeks at 100% pay to care for a qualifying family member***
• Discounts on Pet, Home, and Auto insurance
• Onsite gym fitness center, yoga studio, and basketball court
• Gym reimbursements for remote teammates up to $28/month
• Tuition Reimbursement up to the federal maximum of $5,250***
• Hybrid Workplace Flexibility
• Free parking

*Fully granted from beginning of year, pro-rated if hired mid-year

**Must be full-time for at least 3 months

***Must be full-time for at least one year

AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.