Case Manager (1115 Waiver)

Case Manager

At Bethesda House, our goal is to end the cycle of poverty and homelessness - not just manage the symptoms. Our teams work to address each individual on a holistic level so they feel heard, respected, and safe in our care. We offer hands-on help to address chronic homelessness, mental health, substance abuse, disability, and systematic poverty by offering innovative solutions and proactive services to the most vulnerable in Schenectady County. Our dedicated Case Management team is trained to treat individuals with dignity and respect. A thorough intake is completed to assess immediate needs, eligibility for programs, and connection to area service providers. Through consistent follow-up, fostering and cultivating trust, and developing relationships, our clients receive the support network they need to better their livelihood.

We're looking for a Case Manager to work with Unite Us-referred members to assess their housing stabilization needs. If an emergency shelter is required, the member will be referred to temporary housing. During the shelter stay, the Case Manager will address the social determinants of health and, as appropriate, refer the member to in-house or local providers for medical care and/or social work services, while also considering income and supportive housing options. The Case Manager will assist in connecting members to legal services, such as the Legal Aid Society of NENY, and will work with the member on financial management and budgeting. Once housed, the Case Manager will meet with the member to ensure ongoing housing stability and address landlord/tenant issues. The Case Manager will maintain an active caseload for six months, or longer if needed, to ensure stabilization.

Schedule: Monday – Friday

Job Type: Full-time, Non-Exempt (40 hrs/ wk)

Pay Range: $23.00 - $25.00/ hr based on experience and complexity of assigned area of service

Benefits: Health insurance, Dental insurance, Vision insurance, Paid time off, retirement plan

This position will perform the 1115 Waiver HRSN services:

• Screening, Eligibility Assessment, Navigation
• Housing
  • Temporary housing – emergency shelter
  • Pre-tenancy Services
  • Tenancy Sustaining Services
  • Housing Transition

Duties/Responsibilities:

• Evaluate, approve, or decline Unite Us referrals
• Complete the Screening tool, intake/ assessment form
• Assess income stabilization, address barriers to increase earned or unearned income
  • Complete and submit SOAR applications
  • Financial / budgeting, as appropriate – enroll in in-house Custodial Account program
  • Access in-house rental subsidy funding, as appropriate
• Assess housing
  • Develop a plan for long-term, stable housing
• Complete initial Health Screening
  • Refer to in-house Medical team
  • Refer to in-house Social Work team
• Landlord / tenant mediation
• Ensure all necessary documentation is completed.
  • As appropriate, ensure the CoC application is completed and the client data is entered into the HMIS database

Qualifications:

• Bachelor's Degree in Human Services or related field required with two to five years experience providing services to individuals with chronic medical conditions and behavioral health issues.
• Experience working with a diverse and challenging population.
• Experience working with the homeless population; people who have mental illness and/or substance abuse history.
• Strong written and verbal communication skills.
• Computer literacy.
• Knowledge of agencies, programs, and services in the community.
• Knowledge of eligibility criteria and application process for mainstream/entitlement programs.
• Demonstrated resourcefulness, ability to work independently and take initiative
• Valid, clean NYS Driver's License for at least one year.

This description does not contain a comprehensive list of duties, responsibilities or activities that are required of the employee. Additional duties and responsibilities may be assigned as needed and at any time with or without notice. All offers of employment are contingent upon successful completion of a background check including a DMV record search if driving is required for the position.

Bethesda House is an Equal Opportunity Employer. In all employment and hiring decisions, the Agency complies with applicable anti-discrimination laws. This policy applies to all employment practices, including hiring, advertising, recruitment, promotion, demotion/transfer, layoff/termination of employment, rates of pay or other forms of compensation, and selection for training and development.