IT Analyst

Job#:3043794 Job Description: IT Analyst Location: Merrifield, Virginia (Hybrid) Role Overview We are seeking an IT Analyst with demonstrated experience in Software Asset Management (SAM) and the ServiceNow platform. The ideal candidate will be responsible for managing the software asset lifecycle, developing analytics, and identifying opportunities for process automation and improvement. This role requires strong analytical, problem-solving, and stakeholder management skills. Key Responsibilities Manage and maintain the Software Asset Management lifecycle, including software products, models, entitlements, contracts, renewals, and end-of-life processes. Utilize ServiceNow Performance Analytics to develop dashboards, report on KPIs, and conduct trend analysis for executive-level metrics. Identify opportunities for automation to streamline operational processes. Work to improve data quality and reporting accuracy. Support license reclamation and optimization efforts. Collaborate with stakeholders to ensure effective asset management. Required Qualifications Education: A Bachelor's degree in Information Technology, Business Administration, Finance, or a related field is required. Experience: Experience with Software Asset Management (SAM) is required. Technical Skills Strong experience with ServiceNow, including its Software Asset Management capabilities. Comprehensive knowledge of the Software Asset Management lifecycle. Proficiency with ServiceNow Performance Analytics. Experience with Microsoft Word is required. Candidates must be legally authorized to work in the United States. Employer sponsorship is not available for this position now or in the future. Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Benefits Overview medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan). SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions. a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide. Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc. © 2026 Everforth, Inc. All rights reserved. NYSE:EFOR 4400 Cox Road Suite 200 Glen Allen, Virginia 23060 Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [emailprotected] or View phone number on click.appcast.io. (Do not submit resumes or solicit consultants to this email address). 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