Provider Engagement Evaluation Analyst, Data Management and Monitoring Unit

Provider Engagement Evaluation Analyst, Data Management and Monitoring Unit

Department of Health/Mental Hygiene

Location: Queens

Employment Type: Full-time

Salary: $74,536.00 – $74,536.00

Job Description

Division/Program Summary Description: The Bureau of Alcohol and Drug Use (BADU) works to close gaps and reduce overall morbidity and mortality related to alcohol and substance use among New Yorkers. BADU develops, implements, and evaluates interventions and prevention strategies through contracting of prevention, treatment, recovery and support services; policy analysis and development; epidemiology and surveillance; dissemination of treatment and management guidelines; harm reduction initiatives; public and provider outreach and education; and community involvement and interagency collaboration. The Bureau amplifies the voices of those most impacted and focuses on inequitable structural, social, service, and communication factors that drive disparities. Position Summary: Within BADU, the Office of Research, Surveillance, Policy, and Communications (RSPC) conducts alcohol and drug related surveillance, program evaluation and research, maintains databases, designs research protocols, produces reports, writes scientific articles for peer review journals, and facilitates program and policy development. The Office of Substance Use Care supports and promotes a continuum of prevention and care, grounded in harm reduction and other evidence-based best practices, to address drug and alcohol use for all New Yorkers while striving to strengthen availability and access to a true continuum of care, encompassing prevention, harm reduction, treatment, recovery, and whole-person health for people who use drugs and alcohol.

Job Duties and Responsibilities: Reporting to and under the direction of the Evaluation Associate in the Data Management and Monitoring Unit (DM&M) in the Office of RSPC, the Provider Engagement Evaluation Analyst, will work collaboratively with the DM&M Unit and the Office of Substance Use Care to coordinate and support data management and monitoring activities, including identifying opportunities for coordination between and among contracted providers associated with new and existing initiatives within BADU Offices. The Provider Engagement Evaluation Analyst will be responsible for contributing to project implementation, providing data support and analysis, and reporting on the impact of programmatic efforts. The Provider Engagement Evaluation Analyst will work with the Evaluation Associate to provide guidance and support to an experienced team of directors and their staff engaged in evidence-based provider initiatives throughout the substance use care continuum.

- Initiate and maintain data on all BADU contracted providers within the NYC Health Department's Partners Connect system in collaboration with the Division Management Data & Digital Strategy team, using Partners Connect, to support the development, implementation, and evaluation of internal and external mechanisms in BADU to maximize referral pathways and meaningful connections between and among contracted providers along the substance use care continuum in their service provision to people who use drugs and alcohol.

- Collaborate with BADU staff to promote outreach and conduct visits in the community to other social service providers (e.g. Department of Homeless Services (DHS) providers, supportive housing providers) that serve people who use drugs and alcohol in order to increase utilization and connections to providers across the substance use continuum of care.

- Contribute to the design of data management, monitoring, and evaluation plans, study protocols, questionnaires, and surveys

- Support the organization of data, including assisting with developing data collection tools, database creation, developing data entry procedures, and preparing preliminary documentation

- Extract, clean, manipulate, organize, and analyze data using R, SAS, Excel, SQL, and other platforms

- Assist with the reporting of programmatic data, including, but not limited to, internal reporting (e.g., weekly reports, dashboards), external reporting, and ad-hoc data requests

- Work with other BADU staff to share relevant data, best practices, and other information with community providers, and other city agencies to foster collaboration and improve access across the continuum of care for New Yorkers with complex needs

- Assist with development of evaluation plans, protocols, workflows, questionnaires, and surveys. Provide technical assistance to program staff for data reports, dashboards, visualizations, and surveys.

Preferred Skills:

• Experience practicing public health and working across systems to further a public health approach to alcohol and other drug use.
• Experience with program monitoring and evaluation
• Experience in or willingness to learn data management software, such as Partners Connect (Salesforce)
• Experience in or willingness to learn data and database management, such as SQL and REDCap; statistical software such as R, SAS, and SQL, and data visualization software, such as Power BI; and proficiency in Microsoft Office, including Excel, Access, Word, and PowerPoint
• Ability both to understand and explain quantitative and qualitative data
• Knowledge and experience engaging community-based service providers
• Knowledge of and experience with New York City's substance use service systems
• Ability to build supportive, cohesive, and productive cross-unit relationships
• Ability to work effectively with a diverse team and remain highly organized
• Ability to work with others equitably and inclusively
• Strong analytical and problem-solving skills
• Ability both to understand and explain quantitative and qualitative data

Minimum Qualifications

1. For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health. To be appointed to Assignment Level II and above, candidates must have: 1. A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or 2. A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or 3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above. NOTE: Probationary Period Appointments to this position are subject to a minimum probationary period of one year.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.