Payments-ACH Product Executive Director

Product Director in Domestic Payments & GamingIgnite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence. As a Product Director in Domestic Payments & Gaming, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.Job responsibilitiesOversees the product roadmap, vision, development, execution, risk management, and business growth targetsLeads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growthCoaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectivesOwns product performance and is accountable for investing in enhancements to achieve business objectivesMonitors market trends, conducts competitive analysis, and identifies opportunities for product differentiationDrives stakeholder management across Engineering, Design Data, Risk/Controls, Legal/Compliance, Operations, and senior leadership-aligning outcomes, negotiating trade-offs, and ensuring timely decisions and communication throughout deliveryDefines and tracks OKRs/KPIs (e.g. adoption, engagement, conversion, SLA/latency, defect rate, NPS, revenue/cost-to-serve), using data and experimentation to prioritize the backlog and continuously improve product performancePartners with go-to-market and change management including launch planning, training/readiness, documentation, and post-launch support—drive adoption and measurable business impactPeriodic travel is requiredRequired qualifications, capabilities, and skills8+ years of experience or equivalent expertise delivering products, projects, or technology applicationsExtensive knowledge of the product development life cycle, technical design, and data analyticsProven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value managementExperience driving change within organizations and managing stakeholders across multiple functionsPreferred qualifications, capabilities, and skillsRecognized thought leader within a related fieldProven project management experience, self-directed, able to work independently and within groupsStrong team building and influencing skillsAbout UsJPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/VeteransAbout the TeamJ.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.