Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:
James Manley - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

ABOUT OUR AGENCY:
If you're looking for an agency where relationships matter, community comes first, and your growth is genuinely supported, you'll feel right at home here. Our State Farm agency has proudly served the Newburgh community for over 35 years and is built on a foundation of trust, service, and helping people protect what matters most.

Our agent is a graduate of Mount Saint Mary College and has spent his entire career with State Farm, beginning as a team member while still in college before opening his own agency. Today, he leads a team of five who are passionate about serving customers and making a positive impact in the community.

Giving back is an important part of who we are. We actively support organizations such as Meals on Wheels of Greater Newburgh and the Police Unity Tour, along with other local charitable and community initiatives. We believe the same care and commitment we show our community should be reflected in how we support our customers and team members every day.

Our culture is best described as "work hard, play hard." We maintain a relaxed, supportive environment while staying focused on achieving goals and delivering exceptional service. Teamwork, communication, and personal accountability are key to our success, and we work together to help each other grow.

We offer a 401k, health benefits, work life balance, team-based bonus opportunities, professional development, and the chance to build valuable sales, relationship-building, and leadership skills. We're looking for a motivated self-starter who enjoys connecting with people, building relationships, and creating opportunities. The ideal candidate is driven, confident, and brings a positive attitude to work each day.

If you're looking for a career where your effort is recognized, your growth is encouraged, and your team feels like family, we'd love to meet you.