Manager

Chick-fil-A Manager

A leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. At Chick-fil-A, managers are responsible for ensuring that each restaurant guest has an outstanding experience, team members are kept accountable to Chick-fil-A brand procedures as well as leading in their development, and overseeing front of house or back of house operations.

Position Type:

• Full-time and part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Meal compensation
• Learning first-hand from an experienced operator and restaurant leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Bonuses
• Week paid vacation
• Cellphone bill covered
• Financial consultations

Manager Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced restaurant
• Offer immediate and respectful response to guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken
• Understand how to lead the business with metrics and systems

Qualifications and Requirements:

• Payroll, financial goal setting skills and strategies, and employee scheduling
• Create and maintain eye contact
• Speak enthusiastically
• Make emotional connections with guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve team members
• Strong commitment to superior customer service
• Ability to manage team member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
• Must be willing to undergo a 60 day trial period as a "regular team member" in order to be considered for leadership
• Must have managerial restaurant experience of at least 2 years and provide reference and recommendation letter

Most Chick-fil-A® restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.