Manager Implementation

Lumen Network Engineer

Lumen is the trusted network for the AI-powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high-performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you're ready to take ownership, deliver meaningful impact, and help shape the future of AI-ready connectivity, join us today.

The Role

• Direct and lead team of highly technical individual contributors who manage the design, development and implementation of IP & Voice engineering projects and initiatives
• Manage team responsible for creating MOPs & configurations, and for testing & turning up equipment for IP & Voice deployments
• Manage and assure adherence to budgets, project schedules, work plans and performance requirements
• Establish, implement, and maintain administrative and technical procedures to ensure projects are completed in an efficient and cost effective manner within allocated budget and accounting guidelines
• Exercise financial controls within company financial systems, including review/approval of projects, purchase requisitions, and oversight of approved contractors
• Collaborate with Architecture & Engineering and IP & Voice Ops on architectural and configuration changes and improvements
• Collaborate with our vendors on new platforms and technologies
• Involved in developing and improving Lumen polices in design, planning and development of new advanced data, cloud, and voice technologies
• Manage and drive network transformation
• Manage multiple large complex projects and initiatives that require cross-organizational coordination to achieve organizational goals
• Effectively communicate with all levels of the organization
• Facilitate, delegate, and lead cross-functional teaming to drive transformational change across multiple disciplines and functional organizations to improve processes, workflows and streamlining of functions
• Motivate and cultivates employee development through empowerment, driving a "culture of learning", and actively engaging in employee's development opportunities
• Develop and communicate vision to drive improved employee engagement and organizational results
• Other duties as assigned

The Main Responsibilities

• Monitor key facets of group performance against KPIs
• Distribute incoming work requests among team to ensure efficiency and quality
• Provide supplemental operational support on escalated needs, such as driving problem issues with stakeholders and layers of management
• Representing functional teams to internal and external customers on status of current work
• Ensure incoming deployment projects meet A&E standards and guidelines

What We Look For in a Candidate

• Strong knowledge of Lumen's IP networks including architecture, platforms, systems, and implementation processes
• Provide routine directional guidance and performance feedback collectively and individually
• Collaborate with peers and partner organizations
• Evaluate relative performance among team members at key milestones, such as mid-year and end-of-year

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$105,786 - $141,047 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$111,074 - $148,099 in these states: CO HI MI MN NC NH NV OR RI

$116,364 - $155,152 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

• Benefits
• Bonus Structure

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AI-focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.

To learn more about Life at Lumen and how we live the Lumen 8, please visit:

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.