Mailroom & Office Services Associate

Mailroom & Office Services Associate

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

Job Location: Cleveland, OH (Onsite) Job Duration: 12 Months (Potential for conversion for right candidate) Hours: Mon-Fri, 8 AM to 5 PM Interview Type: Virtual and in-person meet & greet with the customer.

Parking: Parking is not free; up to $160 per month for parking may be reimbursed through client's expense reporting process.

Job Duties

• Sort and distribute incoming and outgoing mail.
• Provide reception desk coverage as needed.
• Complete printing, copying, and scanning requests.
• Assist with hospitality and conference room setup when required.
• Support day-to-day office services and administrative functions.
• Operate office equipment including printers, copiers, postage machines, and related devices.
• Assist with shipping and receiving activities, ensuring accuracy of deliveries and documentation.
• Follow mail delivery procedures and established office protocols.
• Utilize document management, cost recovery, and workflow systems as required.

Candidate Profile

The ideal candidate will:

• Be eager to learn and adapt to new processes.
• Follow instructions, directives, and procedures accurately.
• Demonstrate strong customer service skills and professionalism.
• Be comfortable working in a legal/law firm environment.
• Work independently while managing multiple responsibilities.
• Possess strong organizational, troubleshooting, and problem-solving abilities.
• Maintain excellent verbal and interpersonal communication skills.

Requirements & Qualifications

• High School Diploma, GED, or equivalent work experience required.
• Must complete client Legal Training within 90 days of hire and maintain any future training requirements.
• Previous copy/print center experience preferred.
• Minimum 1 year of Legal Industry experience strongly preferred.
• Proficiency with Microsoft Office Suite (Word, Outlook, Excel, etc.).
• Strong customer service and communication skills.
• Basic knowledge of office technology and electronics preferred.
• Knowledge of shipping and receiving procedures.
• Ability to read and understand technical manuals, instructions, and related documentation.
• Ability to determine proper packaging methods and materials for shipments.
• Ability to verify packing slips and incoming deliveries for accuracy.
• Strong attention to detail and organizational skills.
• Ability to work independently and handle changing priorities.

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.