Representative, Wholesale Customer Service

Job TitlePlay an auxiliary role within the department, and could be responsible for managing data, or customer assistance, depending on the departmental needs. This could include tasks such as: data filing and data input and assisting wholesale customers in placing orders and correcting billing errors.Experience Required1 to 3 yearsExperience Desired1-2 years of clerical experience, General office work experienceEducation DesiredHigh school diploma or equivalentBachelor's DegreeJob ResponsibilitiesAssist wholesale customers in placing orders, correcting billing errors, and problem solving.Assist other clerks in the wholesale sales department as needed.Issue customer credits accurately and on a timely basis.Input retail prices for wholesale accounts.Input, print, and distribute ad plans for assigned stores and/or groups.Review all customer pricing, credits, and commitments for accuracy.Assist in inputting ad pricing for wholesale customers.Place commitments to buyers as requested by the wholesale customers.Control mail and general information distribution to customers.