Belgard Field Service Support Representative

Title

Field Service Support Rep (Sales Support, Customer Relations, Merchandising, Architectural Products)

Job Overview

The Architectural Products Group is seeking a resentative to provide comprehensive sales support, focusing on developing and maintaining strong dealer and customer relationships. This role involves managing distributor displays, P.O.P. materials, and coordinating customer appreciation events to ensure a quality dealer presence.

Why This Role Stands Out

• Directly impact sales success by supporting Outside Sales Representatives.
• Drive customer engagement through coordinating "Demo Days" and "Grand openings."
• Own the quality of dealer presence by managing displays and P.O.P. materials.
• Play a key role in fostering strong relationships with dealers and customers.

Who This Role Is For

• A proactive individual with a strong commitment to sales support and customer service.
• Someone with at least 2 years of experience in a related field, eager to build and maintain relationships.
• An excellent communicator, detail-oriented, and proficient with computer applications.
• A flexible and adaptable professional comfortable with significant daily travel and some overnight stays.

What Youll Do

• Support Outside Sales Representatives within a specific region.
• Cultivate and maintain strong relationships with existing dealers.
• Manage and update Point of Purchase (P.O.P.) materials and distributor displays.
• Coordinate and execute sales programs like "Demo Days" and "Grand openings."
• Conduct jobsite visits and coordinate sample delivery.
• Provide regular summaries and performance recaps to management.
• Attend home shows and deliver excellent customer service.
• Travel extensively within the assigned region, including some overnight stays.

What Were Looking For

• Associates degree or equivalent combination of experience and education.
• Minimum of 2 years of related experience, preferably in sales support.
• Demonstrated expertise in sales support and customer service.
• Exceptional verbal and written communication skills.
• Proficiency with MS Office suite, order tracking software, and email.
• Valid drivers license and current auto liability insurance.
• Ability to lift up to 65 pounds and operate a vehicle for extended periods.
• Willingness to travel daily within the region and undertake some overnight travel.