Senior/Staff Product Manager, Contracts

Role Description

This is a fully remote role within the United States. As a Staff Product Manager, you will play an integral leadership role on our Contracts Product team. You will be responsible for the vision and execution across several key workstreams within our Contracts platform for payers and providers. This position requires expertise in back-office healthcare and reimbursement processes.

Qualified candidates bring a unique mix of B2B SaaS product ownership in a complex industry, an intense focus on users and eagerness to engage with them, a clear understanding of how to successfully incorporate AI technology into an otherwise archaic industry, and a degree of inventiveness and creativity that uplevels the entire team. As a leader in our Contracts Product organization, you will collaborate with a team of experts in healthcare reimbursement who possess in-depth knowledge of provider, payer, employer, and consultant dynamics. If you are a systems-thinker, passionate about solving complex problems that drive economic change, we invite you to join our dynamic team. Our Contracts product is foundational to our vision of creating a platform that facilitates transaction efficiency between numerous healthcare stakeholders. This is a high-visibility role that requires exceptional execution, effective decision-making and communication, and meticulous management.

What You'll Do:

• Own the roadmap and ship features that are reliable, useful, and extensible across stakeholders—from provider reps to payer analysts.
• Apply your deep healthcare subject matter expertise to designing, developing and pressure-testing solutions that delight our customers.
• Create and continually evaluate business cases for features, modules, and products.
• Collaborate with AI engineers to develop, test, and refine models that enhance contract understanding and surface financial insights.
• Drive adoption and learning, incorporating user feedback and behavioral data to iterate quickly and continuously improve contracting workflows.
• Become a go-to expert for the digital transformation and negotiation of healthcare contracting requirements for payers and providers.
• Learn from our customers, the industry, and obsess over customer feedback to ultimately drive your product vision.
• Develop, execute, and communicate the vision and roadmap for the Contracts product both internally and externally across various channels.
• Partner with cross-functional teams, including Legal, Finance, Sales, and Product, to ensure seamless contract execution and compliance.
• Build and maintain strong relationships with customers and partners, serving as the primary point of contact for contracting-related product discussions.
• Collaborate with healthcare reimbursement internal SMEs to ensure alignment between contracting terms and revenue realization.

Qualifications

• 5+ years of experience in product management for B2B SaaS workflow tools (contracting, document management, and/or financial modeling software preferred).
• Deep Managed Care and Revenue Cycle subject matter expertise, powered by curiosity and interest in healthcare process improvement.
• Experience in an entrepreneurial-minded and fast-paced culture or organization with the ability to thrive in a dynamic startup environment with rapidly changing priorities.
• Strong aptitude for systems-level thinking.
• Proven track record of successfully owning and executing B2B product development initiatives with a specific focus on adding AI (advanced reasoning is a bonus) or machine learning features to a previously manual workflow or document repository.
• Exceptional negotiation and communication skills, with the ability to influence and build rapport with internal and external stakeholders.
• Fluency with legal and compliance requirements related to contracting in the healthcare or technology industry.
• Excellent written and verbal communication skills. You are just as comfortable speaking to health systems, payer, and employer benefits leadership as you are speaking internally in front of a department.
• Existing understanding of the backend functions of the healthcare industry is a plus, but not required.
• Bachelor’s degree OR equivalent experience/knowledge. We are happy to work with strong candidates with non-traditional educational backgrounds.

Benefits

• Competitive pay with equity options.
• Stellar health care plan options (Medical, Dental & Vision), with FSA, DCFSA, & HSA options.
• Company-sponsored disability & life insurance.
• Flexible PTO.
• 401(k) + 4% Matching.
• Fully remote work + flexible working hours.
• $750 work-from-home setup budget.
• Paid bi-annual all-company in-person Summits.
• Quarterly $150 co-hanging stipend to meet up with coworkers.
• Monthly $100 health and wellness benefit.
• Generous paid family leave.
• Annual $1,200 learning & development stipend.