Associate Manager, Digital Guest Experience
$75.86k - $126.44kInspire
Overview This role serves as a key contributor within the Digital Guest Experience team, partnering cross-functionally to drive measurable growth in digital engagement, traffic, and conversion. Acting as a Dunkin digital subject matter expert, this individual will help translate business objectives into data-driven strategies and optimized digital experiences across app and web platforms. The Associate Manager will play a critical role in shaping how guests discover, engage with, and convert within Dunkin’s digital ecosystem—ensuring that content, merchandising, and experience strategies are aligned to business goals, marketing priorities, and guest needs. This includes optimizing digital touchpoints to increase high-quality traffic, improve conversion rates, and grow our Dunkin’ Rewards member base. Responsibilities Lead execution of menu releases across all digital platforms; acting as liaison between our brand and technical teams; ensuring product availability and merchandising are driving results. Support the execution of in-app & website content– driving visibility to our most exciting products & offers and targeting the right users to drive digital visitation Assist with merchandising strategy tests and experiments on digital platforms, including but not limited to upsell/cross sell strategy testing to drive basket size, categorization testing to drive product trial, etc. Collaborate on GEO, SEO & website related traffic drivers ensure we have optimized our rankings and are driving strong traffic Partner with marketing teams to optimize customer journeys from external campaign into App and Web Leverage the power of digital data to share reporting and insights with cross functional teams to showcase performance trends and optimization opportunities Stay current with digital best practices, strategies, competition, & industry standards Salary Salary: $75,864-$126,440 Education Qualifications Minimum: 4 yr degree Preferred: Advanced degree Experience Qualification Minimum: 2-3 yrs+ experience in related field Preferred: 3-5 yrs experience REQUIRED KNOWLEDGE, SKILLS Or ABILITIES Experience with Web analytics tools (Adobe Analytics, GA, Mixpanel, or similar) Ability to manage multiple concurrent priorities & projects Proficiency with Excel & PowerPoint Demonstrated ability to turn data from multiple sources into action Experience with A/B testing tools (Test & Target, Optimizely, Apptimize, or similar) a plus Strong project management and communication skills Positive, can-do attitude with a customer-first mindset #J-18808-Ljbffr Inspire
$75.86k - $126.44k
Overview This role serves as a key contributor within the Digital Guest Experience team, partnering cross‑functionally to drive measurable... ...Acting as a Dunkin’ digital subject matter expert, the Associate Manager helps translate business objectives into data‑driven strategies...SuggestedWork at officeMonday to Thursday- Inspire Brands, Inc. is seeking an Associate Manager for the Digital Guest Experience team. This role involves executing digital strategies to enhance guest engagement and driving growth through cross-functional collaboration. Candidates should possess a 4-year degree,...SuggestedMonday to Thursday
- Northeastern University is seeking an Associate Director of Hospitality & Engagement to oversee guest experience, service analytics, and catering operations. The role requires management of an annual budget of approximately $56.9M and a focus on improving dining services...Suggested
$75.86k - $126.44k
IRB USA Inspire Resources is seeking an Associate Manager for the Digital Guest Experience team in Boston, MA. This role will drive growth in digital engagement through strategic execution and data-driven insights, improving customer experience across app and web platforms...Suggested$75.86k - $126.44k
Inspire is seeking an Associate Manager for their Digital Guest Experience team in Boston, MA. This role is pivotal in optimizing Dunkin's digital platforms and increasing engagement through data-driven strategies. Candidates should ideally have 3-5 years of experience...SuggestedWork at office- ...Bon Pain in Boston, we are looking for an Associate Manager who will contribute to the success of our café by ensuring excellent guest service and adherence to café standards.... ...philosophy. The ideal candidate should have experience in a restaurant environment, strong...
- The Chronicle Of Higher Education, Inc. is seeking an Associate Director of Hospitality & Engagement in Boston, MA. This senior leadership role demands experience in managing guest experiences through a data-driven strategy while overseeing a substantial budget of approximately...
- We are seeking a passionate Product Manager in Hampton, NH who will enhance the Planet Fitness member’s workout and wellness experience through technology. This role involves managing the strategy and development of product features while working closely with cross-functional...Work at office
$77.53k - $129.22k
Job Summary The Associate Manager, Restaurant Experience - In-Shop Execution & Innovation supports the operational... ...Manager focused on POS and Digital Systems. Responsibilities In-Shop... ...stakeholders. Support initiatives tied to Guest Experience, CMX, training content,...$198k - $297k
...Solutions is the technology and digital capabilities organization... ...to do their best work. The Experiment Capture vertical within Lab... ...with ELN platform providers, managing escalations, roadmap alignment... ...multiple technical teams associated with support and build needs...Contract workRemote workFlexible hours2 days per weekVertex Pharmaceuticals Inc (US)
Boston, MA2 days ago$110k - $125k
Manager, Digital Customer Experience (Product) Reporting to: VP, Digital Customer Experience Department: Digital Customer Experience Location: Boston... ...immediate family members, and exclusive quarterly associate travel deals Your future, secured: 401(k) with company...Summer workWork at officeImmediate startOverseas- Moderna Therapeutics is seeking an Associate Director for Quality Control... ...the automation strategy and digital integration across Moderna’s... ...a minimum of 10 years of experience in automation and excellent cross-functional project management skills. The position offers a...
$110k - $130k
...Digital Experience Manager As the Digital Experience Manager, you will lead a cross-functional team and align efforts across web strategy, content architecture, web content management, engineering, and compliance to ensure the digital experience comes together into a...Work at officeLocal areaFlexible hoursCitizens Bank
Westwood, MA5 hours ago$19.38 - $31.78 per hour
...Description Job Title: Associate Manager Pay Rate: $19.38 to $31.78 Who we are: As one of the largest for-profit thrift operators... .... We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute....Local areaFlexible hoursSavers | Value Village
Norwood, MA6 days ago$77.53k - $129.22k
Inspire is hiring an Associate Manager for Restaurant Experience in Boston to oversee the execution of Baskin-Robbins initiatives. The role entails supporting product testing, ensuring operational readiness and collaborating with various departments for successful implementation...- ...bite! Job Description Position Summary The Associate Manager contributes to Au Bon Pain’s success by ensuring our ‘Guest First’ service and café standards are met. The... ...preferred; a combination of practical experience and/or education will be considered as an alternative...Hourly payWeekly payCasual workAll shiftsShift workEarly shift
$101.2k - $151.8k
...including dental, vision, disability, absence management, life, supplemental health, medical... ...We have more than 6,400 employees and associates in our partner dental practices and... ...opportunity The Associate Director, Events & Experience is accountable for shaping and...Work at officeLocal areaFlexible hours2 days per week$110k - $130k
Citizens Bank is looking for a Digital Experience Manager to lead a cross-functional team focused on web strategy and digital experience. This role involves aligning efforts across various teams to ensure a consistent digital experience. With over 7 years of experience...Flexible hours- Associate Director, Digital Marketing - HCP page is loaded## Associate Director, Digital Marketing -... ...personal promotion (NPP) execution* Experience with CRM systems, real-time engagement... ..., banner ads, and website content management* Proficiency in search and AI strategies...Summer workRemote workFlexible hours2 days per week
Vertex Pharmaceuticals
Boston, MA4 days ago $92k - $120k
...engage with our products across retail and digital channels. This is a great opportunity... ...ESSENTIAL DUTIES AND RESPONSIBILITIES Brand Management & Growth Strategy Support development... ...‑oriented environment EDUCATION AND/OR EXPERIENCE Bachelor’s degree in Marketing,...Hourly paySeasonal workH1bWork at officeRemote workWork visaRelocation packageMonday to Friday$110k - $125k
Grand Circle in Boston, MA, is seeking a Manager, Digital Customer Experience to continuously enhance travelers' digital journeys. This hybrid position requires expertise in analytics and digital merchandising. You'll lead a team to improve engagement and conversion through...- ...CDS Full Time Event Manager - Product Demonstration Club Demonstration Services (CDS) is in need of an Event Manager responsible... ...education or equivalent. Two to four years of related experience in retail, hospitality, or food environments. Detail oriented...Full timeTemporary workPart time
Advantage Solutions
Sharon, MA15 days ago - ...026-239572 JOB OVERVIEW The Associate Director of Sales (ADOS) is responsible... ...Sales and Marketing team in managing the community’s sales and... ...to serving our residents and guests through our Principles of... ...and decision-making skills Experience and Qualifications To perform...Work at officeLocal areaShift work
- ...and calendar planning for Dunkin'. Duties And Responsibilities Manage Food (Savory, Donuts & Bakery) innovation pipeline through the... ...in Business and/or Marketing Preferred 2-4 years total work experience. Food and beverage or CPG industry experience preferred but not...Work experience placementWorldwide
$76.34k - $107.82k
...Job Summary Associate Director of Hospitality & Engagement is a senior leadership role responsible for overseeing guest experience, service analytics, catering operations, and financial planning... ...at the intersection of hospitality management and data‑driven strategy. Scope of...NU USA Northeastern University
Boston, MA2 days ago$97.38k - $149.3k
A leading Project Management team in Boston seeks an Associate Director to oversee project execution and develop dynamic digital experiences. This role requires 6-8 years of experience in Project Management or related fields, with a focus on leadership and communication...$112.29k - $172.03k
Job Description Associate Director, Digital Product Management - AI Orchestration Digitas is seeking a skilled and motivated Associate Director, Digital... ...agency teams such as Strategy, Data and Analysis, Media, Experience Design, Project Management, Social and our cross-...Temporary workWork experience placementFreelanceFlexible hours$112.29k - $172.03k
Associate Director, Digital Product Management - AI Orchestration Digitas is seeking a skilled and motivated professional to enhance agency operations and... ...teams such as Strategy, Data, Analysis, Media, Experience Design, Project Management, Social, and cross‑capability...Temporary workFreelanceFlexible hours- ...Managing Associate Director, Digital Advertising About the Company Top-tier software solution catering to diverse business needs Industry... ...development. Applicants must have a minimum of 8 years' experience in managing digital advertising campaigns, with at least...
$88.54k - $135.63k
...Company description Digitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn... ...employees across over 65 offices in 43 countries. Overview Manager, Digital Product Management The Technology capability collaborates with...Temporary workWork experience placementFreelanceImmediate startPublicis Groupe
Boston, MA6 days ago
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