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Director, Digital Customer Experience (Product)

$110k - $125k

Grand Circle

Grand Circle in Boston, MA, is seeking a Manager, Digital Customer Experience to continuously enhance travelers' digital journeys. This hybrid position requires expertise in analytics and digital merchandising. You'll lead a team to improve engagement and conversion through insights and A/B testing while collaborating across departments to achieve company goals. The base salary ranges from $110,000 to $125,000 annually with comprehensive benefits supporting health, travel, and professional growth. #J-18808-Ljbffr Grand Circle

Vacancy posted 2 days ago
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