Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Director, Digital Customer Experience (Product)

$110k - $125k

Grand Circle

Grand Circle in Boston, MA, is seeking a Manager, Digital Customer Experience to continuously enhance travelers' digital journeys. This hybrid position requires expertise in analytics and digital merchandising. You'll lead a team to improve engagement and conversion through insights and A/B testing while collaborating across departments to achieve company goals. The base salary ranges from $110,000 to $125,000 annually with comprehensive benefits supporting health, travel, and professional growth. #J-18808-Ljbffr Grand Circle

Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Director, Digital Customer Experience (Product) in Boston, MA vacancy
  •  ...scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions... 
    Suggested
    Full time
    Part time
    Local area

    Capital One Financial

    Cambridge, MA
    2 days ago
  • $179.9k - $243.4k

     ...Principal Product Manager – Tech, Digital Acceleration Job ID: 3201312 | Amazon.com Services LLC Key Job...  ...subscription management, translating customer insights and business priorities...  ...that creates clear customer value. Experiment and test hypotheses using data‑driven... 
    Suggested
    Worldwide
    Flexible hours

    Amazon

    Boston, MA
    3 days ago
  • Altana is seeking a Director of Customer Experience and Product Analytics to enhance the customer journey across its AI-powered product network. This role involves owning the entire customer lifecycle, from onboarding to expansion, ensuring a seamless experience for diverse... 
    Suggested
    Flexible hours

    Altana

    Boston, MA
    3 days ago
  • $110k - $125k

    Grand Circle Corporation, located in Boston, MA, seeks a Manager of Digital Customer Experience to enhance the traveler’s digital journey. You will develop data-driven strategies and lead a team of Digital Experience Specialists to improve engagement, conversion, and customer... 
    Suggested

    Grand Circle Corporation

    Boston, MA
    1 day ago
  • $230k - $270k

     ...trusted trade. Our AI‑powered product network empowers governments...  ...Great products are only great if customers know how to unlock them, feel...  .... That means the customer experience isn’t a support function. It’...  ...competitive advantage. As a Director of Customer Experience and... 
    Suggested
    Temporary work
    Flexible hours

    Altana

    Boston, MA
    3 days ago
  • $110k - $125k

    Manager Digital Customer Experience Manager, Digital Customer Experience (Product) Reporting to: VP, Digital Customer Experience Department: Digital Customer Experience Location: Boston, MA (Hybrid, 3x/week onsite in our Seaport office) Grand Circle Corporation is the... 
    Summer work
    Work at office
    Immediate start
    Overseas

    Grand Circle Corporation

    Boston, MA
    1 day ago
  • $112.29k - $172.03k

    Associate Director, Digital Product Management - AI Orchestration Digitas is seeking a skilled and motivated professional to enhance agency operations...  ...for agency teams such as Strategy, Data, Analysis, Media, Experience Design, Project Management, Social, and cross‑capability... 
    Temporary work
    Freelance
    Flexible hours

    Publicisgroupe

    Boston, MA
    5 days ago
  • $80k - $90k

     ...information, visit linksquares.com. About the team: Join our Customer Experience organization, a detail-oriented and financially driven team...  ...at the heart of our net retention strategy, transforming product usage data into strategic opportunities. We are a collaborative... 
    Flexible hours

    LinkSquares

    Boston, MA
    4 days ago
  • $148.5k - $214.5k

    Overview Job title: US Associate Director, Digital Marketing, Respiratory Grade...  ..., MA Reports to: Head of Product Strategy for Respiratory...  ...and enables an omnichannel experience for providers and patients (...  ...plans and content based on customer insights and analytics. Leverage... 

    Sanofi

    Cambridge, MA
    4 days ago
  • $100k - $120k

     ...diagnose a billion people globally. Our product is already used by thousands of dental clinicians...  ...a Clinical Success Manager to join our Customer Success team. This role is designed for...  ...a seamless, clinically sound customer experience Serve as the internal voice of the... 

    Jobr

    Boston, MA
    8 days ago
  • $130.3k - $260.59k

     ...connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded...  ...a strategic and technically adept Digital Product Manager to lead the modernization of...  ...improve fulfillment speed. Omnichannel customer Experience Work with UX and omnichannel... 
    Hourly pay
    Full time
    Temporary work
    Local area

    CVS Health

    Boston, MA
    3 days ago
  • $88.54k - $135.63k

     ...Digitas North America is seeking a Manager for Digital Product Management in Boston. This role involves leading product roadmaps, gathering...  ...projects. The ideal candidate should have over 5 years of experience in product management, proficiency in Agile methodologies,... 

    Digitas

    Boston, MA
    3 days ago
  • $110k - $222k

    Job Description: Director, Retail Product Strategy - Digital Assets The Role Fidelity Digital Assets (FDA) is seeking...  ...You Bring Product strategy experience and/or aptitude. This could be shown...  ...strategic thinking and ideation to meet customer needs. Curiosity about and... 
    Full time
    Work from home

    Fidelity Investments

    Boston, MA
    2 days ago
  • $85k - $90k

    Senior Customer Success Manager- Edenred Benefits Department: Client Success Employment...  ...and their leaders to transform employee experience that will attract, engage and retain top...  ...outcomes. The Sr. CSM also serves as a product advocate for the client, ensuring their... 
    Full time
    Work at office
    Local area

    Reward Gateway

    Boston, MA
    4 days ago
  •  ...we serve. About You You're a seasoned Customer Success Manager who knows how to build customer...  ...Partner cross‑functionally with Product and Marketing on discovery sessions, case...  ...Required: 4+ years of Customer Success experience, with a proven track record managing a large... 
    Local area
    Immediate start
    Flexible hours

    Ekho Dealer (YC S22)

    Somerville, MA
    5 days ago
  • $105k - $175k

     ...in 2016, LogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understanding the...  ...these teams complete visibility into their customer's experience using their web apps - through... 
    Work at office
    Visa sponsorship
    Flexible hours

    LogRocket, Inc

    Boston, MA
    5 days ago
  • $100k - $130k

     ...foster best-in-class, dynamic end-user experiences. HqO’s REX (Real Estate Experience) Platform...  ...company for you. Deliver a world-class customer experience by focusing on customer...  ...collaborate closely with Sales, Marketing, and Product to ensure the HqO vision is consistently... 
    Contract work
    Work at office

    HqO, Inc

    Boston, MA
    3 days ago
  • ## Senior Customer Success ManagerHaelocations: United States of America - Boston - Bostontime...  ...outcomes. The Sr. CSM also serves as a product advocate for the client, ensuring their...  ...and ensure a seamless customer experience.* Develop and maintain internal champions... 
    Work at office
    Local area

    Edenred Finland Oy.

    Boston, MA
    1 day ago
  • $140k - $160k

     ...19 to upgrade manufacturing. We are engineers with deep experience across the product development cycle, from initial ideas to shipping hardware...  ..., CA. About the role Lumafield is looking to bring on a Customer Success Manager (CSM) to partner closely with their... 
    Full time
    Work experience placement
    Work at office
    Flexible hours

    Lumafield

    Boston, MA
    3 days ago
  •  ...needs of high profile high value customers? Are you an advocate for...  ...safeguarding the planet’s most precious digital assets? We are Preservica and...  ...they are driving the best experience from their use of Preservica'...  ...expert in Preservica’s products and services guiding... 
    Work at office
    Remote work

    Preservica Limited

    Boston, MA
    2 days ago
  •  ...beyond. Are you passionate about driving customer success and building strong...  ...focusing on retention and demonstrating product value. Identify opportunities for expansion...  ...practices, and resources to enhance customer experience. Define and implement scalable processes... 

    Archdesk

    Boston, MA
    5 days ago
  • Lumafield in Boston is seeking a Customer Success Manager (CSM) experienced in medical devices manufacturing to enhance customer outcomes...  ..., ensuring clients derive business value from Lumafield’s products. You will collaborate across teams to manage account growth and... 

    Lumafield

    Boston, MA
    3 days ago
  •  ...international educational programs and experiences designed to foster understanding between...  ...Student Tours business focuses on sales and customer experience, empowering teams to serve...  ...post‑tour support. What Will You Do? As a Product Manager, Sales & Customer Experience at... 
    Worldwide

    Experimentation Jobs

    Cambridge, MA
    4 days ago
  • $90k - $100k

    Contentsquare is the all-in-one experience intelligence platform...  ...used by anyone who cares about digital journeys. With our flexible and...  ...deep understanding of their customers’ whole online journey. We are...  ...each other. About the job: The Product Owner for CSM Applications... 
    Full time
    Remote work
    Worldwide
    Flexible hours
    Shift work

    Medium

    Boston, MA
    2 days ago
  • $66.27k - $81.2k

     ...Join our community and experience Emerson College! The Guest Experience...  ...for both on‑site and digital accessibility programming. Create...  ...event requirements with Production & Box Office Departments, marketing...  ...Front of House operations & customer service. Experience in cash... 
    Full time
    Part time
    Work at office
    Local area
    Night shift
    Weekend work

    Emerson College

    Boston, MA
    4 days ago
  • $128.55k - $222.82k

    The Global Digital Product Manager is responsible for the execution on product strategy/roadmap...  ...Corporate website, and the Adobe Experience Manager components that act as the foundation...  ...projects that drive excellent customer experience, and generate business value... 
    Local area
    Flexible hours

    Manulife

    Boston, MA
    4 days ago
  • $108.88k - $163.32k

     ...Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more....  ...chain services that support the delivery of products from a supplier to the warehouse. ADUSA...  ...level of competency 6-8 years relevant experience Analytics, product management, or... 
    Full time
    Remote work
    Flexible hours

    ViziRecruiter

    Quincy, MA
    3 days ago
  • Moderna is seeking a Senior GxP Product Manager to lead system engineering initiatives and manage multiple digital platforms that support the clinical and regulatory roadmap...  .... The ideal candidate should have extensive experience in the GxP biotech/pharma space and strong... 

    Moderna

    Cambridge, MA
    4 days ago
  • Capital One is seeking a Senior Manager, Product Management (Digital Experience) to shape the digital roadmap for its enterprise website. This role involves...  ...teams to create seamless user experiences that enhance customer journeys. The ideal candidate will have at least 7... 
    Remote job

    Capital One

    Boston, MA
    3 days ago
  • $88.54k - $135.63k

     ...description Digitas is the Networked Experience Agency, built on the vision...  .... Overview Manager, Digital Product Management The Technology...  ...Experience Designers (XD), Art Directors, and Copywriters in the...  ...content management systems (CMS), customer relationship management (CRM... 
    Temporary work
    Work experience placement
    Freelance
    Immediate start

    Publicis Groupe

    Boston, MA
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Director, Digital Customer Experience (Product). Be the first to apply!