Director, Digital Customer Experience (Product)
$110k - $125kGrand Circle
Grand Circle in Boston, MA, is seeking a Manager, Digital Customer Experience to continuously enhance travelers' digital journeys. This hybrid position requires expertise in analytics and digital merchandising. You'll lead a team to improve engagement and conversion through insights and A/B testing while collaborating across departments to achieve company goals. The base salary ranges from $110,000 to $125,000 annually with comprehensive benefits supporting health, travel, and professional growth. #J-18808-Ljbffr Grand Circle
- Altana is seeking a Director of Customer Experience and Product Analytics to enhance the customer journey across its AI-powered product network. This role involves owning the entire customer lifecycle, from onboarding to expansion, ensuring a seamless experience for diverse...SuggestedFlexible hours
- Join EF World Journeys as a Digital Product Manager and lead initiatives to improve our Ultimate Break customers' experiences. You will own business outcomes and develop expertise in digital products, ensuring alignment with customer needs. We are seeking candidates with...Suggested
$230k - $270k
...trusted trade. Our AI‑powered product network empowers governments... ...Great products are only great if customers know how to unlock them, feel... .... That means the customer experience isn’t a support function. It’... ...competitive advantage. As a Director of Customer Experience and...SuggestedTemporary workFlexible hours$110k - $125k
Massachusetts US - 347 Congress St Boston, MA 02210, USA Manager, Digital Customer Experience (Product) Reporting to: VP, Digital Customer Experience Department: Digital Customer Experience Location: Boston, MA (Hybrid, 3x/week onsite in our Seaport office) Position...SuggestedSummer workWork at officeImmediate startOverseas- ...in Boston, Massachusetts is looking for a motivated Digital Product Manager to represent the customer’s voice throughout the product development lifecycle... ...holds a Bachelor’s Degree and has at least 2 years of experience in product management, ideally within the healthcare...Suggested
- State Street is seeking a Managing Director for its Digital Asset Solutions team to execute strategy and lead product management initiatives. The role focuses on innovation in digital custody and requires deep expertise in blockchain and digital assets. Candidates should...
$112.29k - $172.03k
Associate Director, Digital Product Management - AI Orchestration Digitas is seeking a skilled and motivated professional to enhance agency operations... ...for agency teams such as Strategy, Data, Analysis, Media, Experience Design, Project Management, Social, and cross‑capability...Temporary workFreelanceFlexible hours$112.29k - $172.03k
Company Description Digitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn... ...Unicorns of all kinds. Job Description Associate Director, Digital Product Management - AI Orchestration Digitas is seeking a skilled...Temporary workWork experience placementFreelanceFlexible hours- Company description Digitas is the Networked Experience Agency, built on the vision that we create magnetic experiences... ...generous Unicorns of all kinds. Overview Associate Director, Digital Product Management - AI Customer Solutions Digitas is seeking an Associate Director,...Temporary workWork experience placementFreelance
$130k - $155k
...communities we serve. About You You’re a seasoned Customer Success Manager who knows how to build... ...Partner cross-functionally with Product and Marketing on discovery sessions, case... ...Required: 4+ years of Customer Success experience, with a proven track record managing a large...Local areaImmediate startFlexible hours$108.8k - $134.4k
...Job Description Freshworks is seeking a Customer Success Lead to manage and grow relationships... ...strategic customer outcomes, retention, product adoption, and growth across a portfolio... ...strategy, improve the customer experience, and drive continuous product innovation...Work at officeFlexible hours$104k - $183k
...Senior Customer Success Manager – United States Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer... ...countries – moving AI from possibility to production in real-world enterprise environments every...Work from homeFlexible hours$100k - $130k
...Customer Success Manager (REX Consultant) HqO is connecting real estate to the people... ...foster best-in-class, dynamic end-user experiences. HqO's REX (Real Estate Experience) Platform... ...Tenant Health Obsessively monitor product usage and engagement to drive meaningful...Contract workWork at office- ...At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive...Local areaShift workDay shift
- ...closely with a portfolio of key customers your role here is to be their Preservica... ...that they are driving the best experience from their use of Preservica's Active Digital Preservation solutions. Aimed at... ...matter expert in Preservica’s products and services guiding customers...Work at officeRemote work
- ...Customer Success Manager Deals are more competitive than ever! 55% of companies say they... ...function at the tip of the spear for all new product releases, helping with everything from... ...problems. Proactively own the customer experience across their lifecycle managing...
- ...CertifID is seeking an accomplished Senior Customer Success Manager (CSM). As Senior CSM,... ...as a subject matter expert on CertifID's products, providing strategic guidance and... ...-functional work that enhances customer experience, informs roadmap priorities, and improves...Remote workFlexible hoursNight shift
$105k - $175k
...in 2016, LogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers – understanding the... ...these teams complete visibility into their customer's experience using their web apps – through...Work at officeVisa sponsorshipFlexible hours$80k - $95k
...the grid running. It’s both challenging work and work with a purpose. As a Customer Success Manager, you will ensure that our customers experience the maximum benefit from Yes Energy’s products. You will execute a proactive approach to providing our customers with continual...Full timeWork experience placementWork at officeLocal areaFlexible hours2 days per week$70k - $75k
...Enterprise Customer Success Manager MariaDB is making a big impact on the world. Whether... .... Proactively address customer experience issues early, collaborating with Technical... ...company initiatives (Webinars, Roadshows, Product Feedback, etc). Responsible for...Full timeLocal areaRemote workRelocationVisa sponsorshipWork visaFlexible hours$100k - $120k
...diagnose a billion people globally. Our product is already used by thousands of dental clinicians... ...a Clinical Success Manager to join our Customer Success team. This role is designed for... ...a seamless, clinically sound customer experience Serve as the internal voice of the...- ...renewal process and forecast across the customer portfolio.Proactively identify and mitigate... ...as the Voice of the Customer across Product, Engineering, Marketing, and Sales.Influence... ....Partner internally to improve customer experience and business outcomes.Qualifications7+...
- ...them with exceptional professionals for this role. JOB DESCRIPTION Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a...Work at office
- ...About the Role Tabs is hiring a Head of Customer Success to lead our CS function as we scale... ...handoffs and go‑lives, and with Sales, Product Delivery, Support, Product, and... ...and you hold a high bar for the customer experience without micromanaging the path there. One...Full timeContract workWork at office
$90k - $130k
...decide to see the world with a group of people they've never met. As a Product Manager within EF World Journeys focused on the Ultimate Break customers, you will work on the core digital experiences they rely on, from the moment they book to the app in their pocket on tour...Work at officeLocal area3 days per week$110k - $130k
Customer Success Manager (m/f/d) - Jedox Join to apply for the Customer... ...technology to outperform digital transformation and provide tangible... ...‑facing sessions including product demonstrations, enablement... ...elevate the overall customer experience. Your Profile 5-7 years of...Full timeWorldwideShift work$110k - $120k
...environment. Job Details Join Our Product Team Our growing product team... ...portfolios, expansion of digital health, and more. ECG has... .... Your Opportunity with ECG: Customer Relationship and Success Manager... ...resources to enhance the user experience. Serve as the primary point...Permanent employmentFull timeWork at officeRemote work- .... Trusted by more than 2,500 customers worldwide, Jedox enables business... ...technology to outperform digital transformation and provide tangible... ...-facing sessions including product demonstrations, enablement... ...elevate the overall customer experience. Your Profile 5-7 years of...Full timeWork at officeRemote workWorldwideFlexible hoursShift work
$140k - $180k
...intelligence, helping companies run support and customer success in real time. We're backed by a1... ...on the Enterprise Tech 30 List. Our product spans a large and complex problem space,... ...scale should mean worse customer experience. We believe that by using our own tools...Work at officeRelocation$120k - $140k
...creating the future of insurance. Customer Success teams are absolutely... ...engaging executives (Claims Director, Head of Fraud, CIO, etc.) in... ...and to help improve our products. As a Customer Success Manager... ...feedback on the customer experience, and product functionality, and...ApprenticeshipInternshipRemote workFlexible hoursShift work
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