Full Time Insurance Customer Service Associate
Fisher Financial Services, Inc.
Job Description
Job Description
Joanne Fisher Allstate/Fisher Financial Services is looking to add a new team member to help shape the companys future. This IS NOT a remote position.
We offer a friendly and professional atmosphere with an emphasis on quality work and excellent customer service. Our team members are supported and helped to learn, develop, and grow - this is not just a job, but could be the start of a career. Join a company where you will be appreciated and valued. Accelerate our collaborative culture and enjoy your time in the office. We work as a team across all three locations to drive the success of the Agency. Fisher Financial Services is well established and maintains an excellent reputation for customer service.
This is a full-time position. Insurance license will be required, either 4-40, 20-44 or 2-20. Workdays will be in our Wesley Chapel location, on SR 56. Office hours are 8:00am to 5:00pm. Monday through Friday. No nights, weekends or after hours required.
Benefits:
Paid Holidays / Paid Vacation / Paid PTO
Competitive base (This is a hourly position and your pay is commensurate with experience)
Opportunities for monthly bonus.
Opportunities for career growth in sales, admin or management.
A healthy work/life balance is priority in our company
Health and Dental available
BenefitsAnnual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
ResponsibilitiesResponsibilities for the Insurance Customer Service Representative:
Focus on the servicing and retention of our existing auto and homeowners insurance clients
Support the sales efforts of your team members
Process payments and endorsements on policies
Complete insurance reviews
Maintain customer files
Handle inbound phone inquiries and make outbound calls to complete tasks.
RequirementsQualifications for the Insurance Customer Service Representative:
At least one year of prior customer service experience required.
4-40 Insurance license is required (weekend course), 20-44 and 2-20 also accepted
Strong communication skills, in both email and verbally
Must be tech savvy & coachable
Strong attention to detail
Excellent analytical skills
Data entry and typing skills
Pleasant demeanor with a passion for helping people.
$15 - $23 per hour
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