e-Billing Administrator

Wilson Elser is a leading defense litigation law firm with more than 1300 attorneys in 43 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal’s survey of the nation’s largest law firms. We’re also Mansfield Certified Plus. Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long‑term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our e‑Billing Administrator position in our White Plains Office. This role can be fully remote from anywhere in the country that Wilson Elser has an office or on site in White Plains. The Position Wilson Elser currently seeks an E‑Billing Administrator to be responsible for key phases of the e‑billing process, including, bill submission, follow‑up on rejected items, and acceptance tracking. This exciting role offers growth and learning opportunities for a motivated recent college graduate, or individual who has professional work experience and is seeking to advance their career. Key Responsibilities: Execute electronic submission of client invoices via various e‑billing middleware systems Identify, troubleshoot and resolve issues that arise during the invoice submission process Coordinate with attorneys, clients and administrative staff for resolution and maintenance tasks associated with client e‑billing requirements Clearly communicate escalated issues as needed to Supervisor, Manager and Director Professionally liaise with team members, attorneys and upper management Track statuses of submitted invoices to ensure payment from client Maintain internal database of e‑billed clients and their compliance requirements Document and update reference materials for all aspects of the e‑billing process as necessary Assist with partner and client inquiries in a timely manner Provide updates and financial analysis to attorneys, clients and administrative staff as requested Participate in firm‑wide and departmental projects and initiatives Perform other duties as assigned Qualifications 1+ years of e‑billing experience within a corporate law department or law firm Must have experience with BillBlast Knowledge of legal billing and Middleware systems a plus (i.e., Legal Exchange, TyMetrix 360, Legal‑X, Serengeti/Legal Tracker) Knowledge of various Legal Electronic Data Exchange Standard (LEDES) billing formats a plus. Proficiency with Windows‑based software and Microsoft Word, Excel and Outlook Strong reading comprehension, analytical and problem‑solving skills Ability to exercise proper judgment Ability to produce detailed and accurate work products Ability to organize and prioritize work in a fast‑paced and high‑volume environment to meet deadlines and daily requirements. Ability to communicate clearly and effectively, both orally and in writing with attorneys, staff, vendors and clients. Ability to provide quality client service to both internal and external contacts, regarding matters of a routine nature. Ability to identify issues and oversee the execution of resourceful solutions Willingness to learn and develop new skills A variety of factors are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands, other business and organizational needs, and other factors permitted by law. Final salary wages offered may be outside of this range based on other reasons and individual circumstances. This position is considered full‑time and therefore qualifies for benefits including 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. Salary Range: $60,000 - $85,000 USD Why Should You Apply? Benefits: Outstanding benefits package, including 401k match and generous PTO plan Career Growth: Ample opportunities for professional development and advancement Employee Perks: Access to corporate discount plans and other benefits Wilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at View email address on click.appcast.io. Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity. It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law. 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