Security Officer

Job Description The Security Officer provides a safe environment for patients, visitors, employees, and volunteers, typically in an office or ambulatory clinic setting. This position is responsible for monitoring visitor or patient activity, monitoring the premises in and around the facility, enforcing policy, providing assistance and direction, responding to emergencies, and providing protection for employees, visitors, and Intermountain property. Essential Functions Operates and monitors security technology systems, including surveillance cameras, access control systems, and alarm systems. Ensures proper functioning and maintenance of security equipment. De-escalation: Security officers use verbal and non‑verbal strategies to calm individuals and resolve conflicts peacefully, minimizing the need for physical force. Dealing with Violent Patients: They intervene to protect the safety of everyone involved when patients act aggressively or violently, including using physical restraints when necessary. Regulatory Compliance: Ensuring compliance with regulations such as HIPAA when reporting crimes or incidents, disclosing only the minimum necessary information to law enforcement. Bomb Threat/Suspicious Package Responses: Trained to respond to bomb threats and suspicious packages, following protocols to ensure the safety of the facility. Participation in Drills: Engaging in exercises like infant abduction and active shooter scenarios to prepare staff for real‑life situations. Conducting Searches: Performing respectful and safe searches of patients and searching for narcotics, ensuring compliance with legal requirements. Safety Inspections: Conducting inspections of walking surfaces, fire extinguishers, and overall facility safety to mitigate risks. Parking Enforcement: Enforcing parking regulations to ensure safety and accessibility, focusing on enhancing the patient experience. Investigations: Collaborating with HR and law enforcement to conduct investigations, following protocols for disclosing patient information, and ensuring facility safety. Skills Law Enforcement Parking Public Safety Lockout Tagout Fire Drills Key Control Exterior Design Patient Transportation Communication Situational Awareness Decision Making Minimum Qualifications Current Driver’s License (if applicable for the role). Current Basic Life Certification (BLS) for healthcare providers or willing to obtain within 90 days of hire. At least 21 years of age. Preferred Qualifications One‑year previous law enforcement, corrections, public safety, military police or security experience. Physical Requirements Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs. Frequent interactions with customers require employees to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately. Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set‑up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items. For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. Location Intermountain Health Utah Valley Hospital Work City Provo Work State Utah Scheduled Weekly Hours 36 Hourly Rate $19.95 - $26.38 Benefits We care about your well‑being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Equal Opportunity Statement Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. #J-18808-Ljbffr