Data Center System Administrator

Overview At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customer’s success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. Unleash Your Potential Unleash Your Potential At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customer’s success. We empower our teams, contribute to our communities, and operate sustainably. Primary Tasks Be able to work with and employ rack level redundancy techniques, rack standards, properties and selection criteria, and power rail/strip options, cold aisle/hot aisle containment, and standards for fire suppression, security and safety. Provide support implementation, troubleshooting and maintenance of servers. Rapidly distinguish isolated user problems. Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements. Develop solutions to complex technical issues. Provide follow‑up reports (technical findings, feedback, resolution steps taken) for root cause analysis, engineering technical assessment and process improvement initiatives. Support customer requirements in a 24/7/365 mission environment and be able to respond to after‑hours emergency calls (power/cooling disruption). Update operations and maintenance documentation for 24/7/365 personnel. Mentor junior team members. Provide support to other Infrastructure Operations teams based on skills/experience in System Administration. Successful Candidates Must Possess the Following Skills Experience with interacting with customers to handle service inquiries and problems. Experience working in a data center. Knowledge of data center standards and best practices. Knowledge of power infrastructure layout from generation to rack level, redundancy levels and techniques, rack standards, properties and selection criteria, and power rail/strip options, cold aisle/hot aisle containment, and standards for fire suppression, security and safety. Experience with Tier 2 system administration. Experience troubleshooting issues in a growing environment. Time management skills. Strong oral and written communications skills. Track record of working effectively within a team, and support to peers toward improved processes and results. Experience with IT Service Management (ITSM) products such as ServiceNow or Remedy. Experience mentoring others. Certifications Candidate must, at a minimum, meet DoDM 8140.03 (previously DoD 8570) – IT System Admin Intermediate certification requirements (Cloud+, GICSP, SSCP, Security+ CE, GSEC, or higher) Education Candidate must have a BS with 4 years of prior relevant experience or Masters with 2 years of prior relevant experience. Additional years of experience may be considered in lieu of degree. Clearance Due to the nature of the government contracts we support, US Citizenship is required. An active TS/SCI with specific poly required for Position or TS/SCI and willingness to obtain and maintain a polygraph. Pay Range Pay Range $73,450.00 - $132,775.00 Equal Opportunity and Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. #J-18808-Ljbffr Leidos