General Manager

LHH is seeking a General Manager (BOC) for a Direct-Hire job with a client located in Las Vegas Nevada (Onsite).

Pay Range:$130K – $160K .The salary may be negotiable based on experience, education, geographic location, and other factors.

Position Responsibilities:

Overview:

Experience Required

• 5+ years minimum
• Industry: Transit or Paratransit operation of similar size and scope

Responsibilities / Focus Areas

• Operations
• Eligibility
• Procurement
• Triannuals
• Lead all operational, financial, and administrative functions of San Francisco Paratransit
• Manage client relations and ensure full contract compliance
• Oversee Operations, Finance, Payroll, IT, Procurement, HR, Maintenance, and Customer Service leadership teams
• Direct performance management, scheduling, staffing, safety, and risk mitigation
• Oversee contracted service providers, including Transdev Operations
• Monitor KPIs and implement strategies to improve service quality and efficiency
• Develop and manage operational budgets and cost-control measures
• Partner with corporate leadership on proposals, pricing, analysis, and procurement
• Guide labor relations activities (grievances, negotiations, union interactions)
• Ensure compliance with federal, state, and local regulations, including ADA and Section 504
• Foster relationships with advisory committees, community partners, and stakeholders

Must-Haves

• Experience with taxis and TNCs
• Contract management and budget oversight
• Strategic and seasoned
• Strong knowledge of transit regulations
• Labor relations experience
• Excellent communication and stakeholder management
• Microsoft Office proficiency
• Paratransit routing/scheduling software experience
• Strong organizational skills
• Bachelor’s degree in a related field preferred

Additional Notes

• Bid model is cost + contract
• Everything is passed through to the client

Core Must-Haves

• Must have direct transit industry experience (NOT trucking)
• Strong preference for:
• Paratransit
• Fixed Route
• Experience with brokerage operations, especially coordinating with:
• Taxis
• Lyft
• ADA transportation
• Dispatch functions
• Need someone with a larger operational scope
• Not small sites with only a handful of employees
• EMT / Non-Emergency Medical Transportation (NEMT) can be a transferable plus

If you are interested in this role, then please click APPLY NOW. For other opportunities available at LHH , or any questions, please contact Kajal Goswami at View email address on click.appcast.io

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance