Senior Product Manager

Senior Product Manager, Payments Processing Jersey City, NJ, United States and 1 more (Hybrid) WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. Our Mission : “Create the Extraordinary" Our Vision : “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.” Our Values : “Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. Job Summary We are seeking a highly technical, data‑driven Product Manager to lead the evolution of our Payment Routing, Intelligence Layer, and Platform Integration capabilities. This role focuses on building the smart infrastructure that powers routing logic, processor selection, failover flows, transaction optimization, and the foundational integration layer that connects to our payment's ecosystem. You will partner closely with Engineering, Payments, Risk, Fraud, Data Science, and Compliance to deliver a platform that maximizes payment success rates, reduces cost, expands reach, and ensures resilience at scale. This is a critical IC role within the Payments Product team focused on deep platform‑level capabilities, not just UI. How You Will Create the Extraordinary Product Execution & Platform Ownership End-to-end ownership of the Payment Routing Engine and Intelligence Layer Routing logic based on cost, performance, user attributes, payment type, geography, and risk signals Realtime failover and fallback capabilities to drive guaranteed payment completion Partnering with Engineering to deliver a scalable, resilient, high availability payments platform Ensure Payment Routing Engine and Intelligence Layer is compatible with the architecture and process flows with other areas including vendors, risk, intelligence and fraud Key KPI Influence You will meaningfully impact: Latency & processing time Payment failure rate & forced fallback events Operational load for Payments, Risk, and Fraud teams External vendors SLA’s and performance Responsibilities Own day‑to‑day product delivery for routing logic, processor integrations, and intelligence algorithms Define the roadmap for the integration layer, routing engine, and optimization capabilities Partner with Engineering on system design, architecture trade‑offs, and API requirements Collaborate with Data Science to incorporate machine learning, scoring, or signal‑based routing Conduct deep analysis on authorization declines, routing failures, and regional optimization gaps Evaluate new payment processors, wallets, and banking partners for integration and remain an expert in the payments industry Develop frameworks for routing experiments and multivariate routing logic Ensure compliance and risk signals are embedded into routing and decision flows Partner with internal teams to continuously refine routing rules, fallback paths, and error handling Influence the platform strategy to enable scalability, global expansion, and modular payment integrations Own the prioritization framework and process to balance business, engineering and stakeholder requirements What You Will Need 4–6+ years in Product Management with strong experience in payments, fintech, platform infrastructure, or API products Hands‑on experience with payment processors, routing logic, or backend payment platforms Familiarity with API-driven integrations, service-oriented architectures, or platform engineering Experience working with Engineering, Data Science, and Payments Operations Background in optimizing transactional systems or high-volume distributed systems a plus Skills Strong technical fluency — able to collaborate deeply with architects and engineers Highly analytical with expertise in funnel metrics, performance optimization, and root‑cause analysis Excellent communication skills capable of translating technical concepts into business impact Comfortable making trade‑offs between latency, cost, reliability, and complexity Owned and delivered on product roadmap Strong stakeholder management across Payments, Fraud, Risk, and Compliance Customer‑obsessed with a passion for reliability and seamless payment experiences The salary range for this position is $XXX,XXX - $XXX,XXX USD, which is dependent on a several factors including relevant experience, geography, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k)-matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid Flexible Time Off and paid company holidays. About Us At Caesars Digital, We Don’t Just Play the Game — We Set the Standard. As a proud part of Caesars Entertainment, the world’s premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, customer experience and industry excellence. We believe every Team Member should be treated like royalty because We Are All Caesars. This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers. From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, along with powerhouse partnerships across sports and entertainment, we’re building something extraordinary. And we want you to be part of it. Ready to make your mark on the Empire? Explore our open roles and discover how you can help shape the future of gaming. Join us. Blaze the Trail. Because at Caesars Digital, We Are All Caesars. TOGETHER WE WIN We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships. DISCLAIMER The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre‑employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre‑employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre‑employment screening may occur post‑offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices. EQUAL EMPLOYMENT OPPORTUNITY Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. #J-18808-Ljbffr