Desktop Support Engineer
Coca-Cola Company
This job is with Coca-Cola, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Position Responsibilities:
- Serve as Tier 2 escalation point for complex desktop, laptop, and mobile device issues.
- Perform advanced troubleshooting of Windows 11 operating system
- Resolve application conflicts, authentication issues, profile corruption, and system performance problems
- Provide executive-level support as needed
- Conduct root cause analysis and implement preventative solutions for recurring incidents
- Manage full workstation lifecycle, including procurement, imaging, deployment, refresh, and decommissioning
- Other projects or duties as assigned
Required Education and Experience:
- Bachelor’s Degree and 1 to 2 years of related experience or High School Diploma/General Education Degree (GED) and 3 to 5 plus years of specific experience
Preferred Education and Experience:
- Bachelor’s Degree
Vacancy posted 3 days ago
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