Customer Care Representative
$17 per hourAtlantic Group
- Location: Lenexa, KS
- Type: Temporary
- Job #40350
- Salary: $17.00
Join our healthcare client as a Customer Care Representative in Lenexa, KS. In this contract role, you will be responsible for delivering exceptional customer service through multiple communication channels, assisting with health-related inquiries, and supporting a variety of client needs.
Compensation: $17- $18/hour
Location: Lenexa, KS
Schedule: Monday to Friday, shifts between 7:00 AM and 6:00 PM (Central Time) Responsibilities as the Customer Care Representative:
- Customer Communication: Handle routine customer inquiries through phone, email, chat, and other digital platforms.
- Health-Related Support: Provide professional and empathetic customer service for health-related inquiries, following set scripts and procedures.
- Confidentiality: Maintain strict confidentiality for all patient and customer information.
- Outbound Calls: Make routine outbound calls to customers for health-related matters, ensuring accuracy and care.
- Problem Resolution: Address and resolve customer concerns, ensuring superior service quality.
- Experience: 1 year of Customer Service experience (Healthcare or laboratory experience preferred).
- Skills: Strong digital skills, including proficiency in Outlook, Excel, phone systems, and chat tools.
- Customer Focus: Proven ability to deliver consistent, high-quality customer service with accuracy and empathy.
- Location: Must be located within 30 miles of Lenexa, KS.
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Vacancy posted 15 hours ago
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