TA Onboarding Coordinator

Job Summary Responsible for guiding new hires at the Welcome Center, greeting and welcoming them to the organization, assisting with onboarding tasks and processing, and tracking paperwork. Facilitates transition and assimilation to the department, creating a supportive onboarding environment that promotes positive team member experience, engagement, and retention. Essential Functions Partners with recruitment teams and hiring leaders to prepare recently hired team members and non-employed team members (students, job shadows, contracted consults, contingent workers, etc.) for their pre‑arrival welcome appointment and orientation. Implements the team member onboarding vision and strategy by focusing on an inclusive and positive experience through the initiation of pre‑onboarding activities (provisioning, logistics, organizational) to facilitate exceptional onboarding and seamless transitions (orientation and post‑onboarding follow‑up). Initiates independent problem solving and follow‑up with team members, recruiters, and leadership as needed; acts as a liaison for key stakeholders (business counterparts, Finance, IS, Facilities, Occupational Health Services) to ensure seamless integration into the organization. Verifies and ensures accuracy of all new hire information including background check clearance, health assessment, licensures, certifications, fingerprint collection, and i‑9 documents; follows up with team member, third‑party verifications, and appointment scheduling when applicable; ensures adjudication, compliance, and completion of reporting prior to a new team member’s start date. Ensures that processes and services are continuously monitored for quality, cost‑effectiveness, and efficiency; engages in process and quality improvement activities; maintains and orders supplies for overall onboarding and orientation operations; processes outside vendor invoices and reimbursements; actively seeks outside direct‑billable accounts focusing on convenience, quality of services, and effective use of budget. Supports the people solutions center in tier two escalation of phone calls, emails, and/or case management. Builds strong working relationships with internal clients to support and prepare new team members to acclimate to the new working environment. Qualifications Required 2 years of relevant experience in call center, customer service, patient care, administrative support, project management, or related customer‑facing experience. Preferred Associate’s Degree or equivalent in Human Resources, Project Management, Business Administration, Communications, or related field. About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members, and communities. We are committed to cultivating and investing in you, building on a shared mission to improve health, instill humanity, and inspire hope. Benefits Comprehensive benefits package to meet financial, health, and work/life balance goals. On‑demand pay program powered by Payactiv. Discounts directory with deals on restaurants, phone plans, spas, and more. Optional identity theft protection, home, and auto insurance. Traditional and Roth retirement options with service contribution and match savings. Eligibility for benefits is determined by employment type and status. Location and Employment Details Primary Location: Corewell Health Southfield Center – 26901 Beaumont Blvd Department Name: HR Talent Attraction – Corporate Employment Type: Full time Shift: Day (United States of America) Weekly Scheduled Hours: 40 Hours of Work: 7 a.m. to 3:30 p.m. Days Worked: Monday to Friday Weekend Frequency: N/A Equal Employment Opportunity Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Application Assistance For assistance in completing the application process, please call View phone number on click.appcast.io. #J-18808-Ljbffr Corewell Health