CXOne Business Analyst: Shape Contact Center Success
Capgemini
Capgemini is seeking a Business Analyst to work with cross-functional teams on the NICE CXOne implementation in Cincinnati, OH. You will gather, analyze, document, and validate requirements, ensure formal approval, and coordinate with Architecture and Integration teams to define a clear scope. The role involves supporting SIT/UAT testing, aligning requirements with enterprise architecture, and communicating across business, technical, and vendor teams. #J-18808-Ljbffr Capgemini
Vacancy posted 2 days ago
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