Beaches Server

The Pool Server is a front-of-house service professional responsible for delivering attentive, friendly, and efficient service in an outdoor poolside environment. This role requires strong service fundamentals, the ability to work in a fast-paced setting, and comfort operating in varying outdoor conditions. The ideal candidate has prior serving experience and is comfortable providing food and beverage service in a luxury resort pool environment. Pool Servers must maintain professionalism and positive energy while working outdoors in heat, humidity, and changing weather conditions, ensuring a relaxed and enjoyable experience for guests throughout the day. Essential Functions Guest Experience & Poolside Service Greet guests promptly and courteously at poolside seating areas, cabanas, and loungers. Take accurate food and beverage orders and provide clear explanations of menu items, daily specials, and featured cocktails. Maintain a visible, attentive presence throughout the pool area, anticipating guest needs and responding promptly. Deliver food and beverages accurately and efficiently to poolside locations, ensuring proper presentation and safety. Replenish beverages and check in with guests regularly to ensure satisfaction. Present dessert and specialty beverage options when applicable. Thank guests and provide a positive final impression at the conclusion of service. Accurately enter food and beverage orders into the POS system. Communicate effectively with the kitchen and bar to support timely service. Retrieve completed orders, verify accuracy and presentation, and deliver promptly to guests. Process guest checks accurately and in accordance with resort procedures. Outdoor Operations & Service Awareness Work efficiently in outdoor conditions, including occasional heat, sun exposure, humidity, and rain. Adapt service flows to changing pool activity, guest movement, and seating arrangements. Maintain awareness of safety considerations related to wet surfaces, high temperatures, and pool operations. Adjust service pacing to align with guest activity levels throughout the day. Service Standards & Team Support Follow established steps of service and poolside service standards. Adhere to all state, federal, and company alcohol service regulations, including ID verification and responsible service practices. Maintain a professional, composed, and guest-focused demeanor during high-volume periods. Support bartenders, server assistants, and management to ensure smooth service flow. Station Readiness & Side Work Check assigned sections before, during, and after shifts for cleanliness, organization, and readiness. Perform opening, running, and closing side work, including restocking supplies and maintaining service areas. Assist with clearing and resetting tables, loungers, and cabana areas as needed. Perform general cleaning tasks using approved cleaning products to maintain health and safety standards. Attend required meetings and trainings. Perform additional duties as assigned to support overall pool operations. Internal Relationships Reports to the Restaurant General Manager. Works closely with Bartenders, Server Assistants, Culinary, Pool Operations, and Restaurant Management. External Relationships Has regular direct interaction with resort guests and members. Qualifications Basic knowledge of food and beverage service standards and guest relations. Working knowledge of menu items, cocktails, and poolside offerings. Ability to communicate clearly in English to explain menu items and record orders. Ability to multitask and remain organized in a fast-paced outdoor environment. Ability to transport trays weighing up to 40 lbs. through poolside service areas. Ability to maintain professionalism while working in outdoor conditions. Education & Experience Requirements High school diploma or equivalent preferred. Six (6) months to one (1) year of prior serving experience preferred; resort or outdoor service experience a plus. Must obtain and maintain any required licenses or certifications as applicable. CPR and/or First Aid certification preferred. Physical Requirements Lifting 50 lbs. maximum with frequent lifting and carrying of objects weighing up to 25 lbs. It requires walking or standing to a significant degree, as well as reaching, handling, feeling, talking, hearing, and seeing. In the United States, we are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. #J-18808-Ljbffr The Boca Raton