Office Team Lead

Administrative Professional

Work with one of America's favorite and fast-growing grocers. We owe our success to the efficiencies we create in every corner of our company and the people at each level who make that happen. Behind every successful store are people working to bring it all together. Our team of administrative professionals tackle the ins and outs of running a well-oiled business as they collaborate and support the operations of our divisional offices.

Position Type: Full-Time

Starting Salary: $73700 per year

Work Location: Greenwood, IN

Hybrid: This position is eligible for a hybrid work program, which allows remote work up to 1 day per week (ONLY on Tuesday, Wednesday, Thursday); work in-office at least 4 days per week.

Duties and Responsibilities

Manages the recruitment, selection, training, development, and performance of staff to retain a motivated, professional workforce. Oversees the training, development and performance of staff to retain a motivated, professional workforce. Assesses and discusses appropriate staffing levels for the divisional office. Supervises and monitors the work performance of division office staff. Establishes and communicates job responsibilities and performance expectations to their direct reports to assure mutual understanding and desired results. Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance. Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees. Monitors and manages controllable expenses by working cooperatively with the District Manager Division to manage staffing needs to control payroll expense. Communicates with other divisional personnel and outside partners and parties as appropriate. Works with all divisional and national teams and departments as appropriate to communicate relevant information. Provides input to their direct leader on hiring for positions reporting to them. Informs management of major team milestones, developments, and concerns. Approves divisional expenditures within established guidelines. Manages divisional compliance with established company policies and procedures, as well as with applicable federal, state, and local regulations. Manages the installation, implementation, updating and proper functioning of IT hardware or software. Oversees the administration of general office tasks. Ensures proper management of divisional office activities. Manages the physical, on-site, requirements of tangible asset management. Manages product pricing, quality, scanning and signage, as well as product recalls and receiving claims. Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary. Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business. Other duties as assigned.

Job Qualifications

Takes action to ensure that individuals and the team have the necessary behaviors to perform optimally and meet strategic goals now and in the future. Seizes opportunities and proactively takes concrete actions to complete tasks. Goes the "extra mile" and persistently overcomes obstacles to improve outputs. Seeks to understand underlying customer needs to create value. Drives the team to maintain focus on customers. Creates an energizing environment that supports the success of the team. Provides consistent direction and motivation in the current environment and in times of change. Sets priorities and organizes information in order to efficiently and effectively "get the job done".

Job-specific Competencies: Knowledge/Skills/Abilities

Gives attention to detail and follows instruction. Ability to develop rapport, trust, and open communication that enhances the growth and performance of direct reports. Conflict management skills. Problem-solving skills. Understands the history, strategy, organizational authority, interdependence of job duties, products, systems, and services of the company. Ability to interpret and apply company policies and procedures. Knowledge of products and services of the company. Develops and maintains positive relationships with internal and external parties. Prepares written materials to meet purpose and audience. Works cooperatively and collaboratively within a group. Ability to facilitate group involvement when conducting meetings. Negotiation skills. Establishes goals and works toward achievement. Ability to stay organized and multi-task in a professional and efficient manner. Effective time and resource management; maximizes productivity. Ability to evaluate work performance and motivate behavior change among direct reports when necessary.

Education and Experience

High School Diploma / GED required. A minimum of 3-5 years of progressive experience in Management required. Associate's Degree in Business or a related field preferred. Prior experience in an office management role required.

Physical Requirements

Work is performed in an office environment where a computer, telephone and other office equipment are used as needed to perform duties. Regularly required to sit, reach, grasp, stand and move from one area to another. Constantly and repeatedly use keyboard/mouse. Occasionally required to push, pull, bend, lift and move up to 25 lbs.

Travel

No travel required.

Competitive Wages and Benefits

401(k) Plan Company 401(k) Matching Contributions Employee Assistance Program (EAP) PerkSpot National Employee Discount Program Eligible employees are offered: Medical, Prescription, Dental & Vision Insurance Generous Vacation Time & 7 Paid Holidays Short and Long-Term Disability Insurance Life, Dependent Life and AD&D Insurance Voluntary Term Life Insurance