Quality Control Analyst

Quality Control Analyst IIILocation: Seneca One Tower (1 Seneca Street) Buffalo, NY 14203 Schedule: 40 hours/week; onsite 4 days/week with flexibility on which days; core hours approximately 8:30 a.m. to 5:00 p.m. Contract Length: Immediate start; currently expected through February; extension possible but not confirmedPosition Overview: This Quality Control Analyst III will be the testing resource on a new, small Scrum team building a new feature for M&T Bank's digital banking applications. The role covers the full QA lifecycle, from requirements planning and test-case design through in-sprint manual testing, end-to-end release validation, QA documentation, and test automation.This is not an automation-only position. The successful candidate needs a solid QA foundation and must be comfortable owning hands-on manual testing while also contributing to the team's existing automation framework. The broader QA and release organization supports web and mobile banking applications, with an emphasis on meeting quality gates, completing required change and release processes, and ensuring releases are production-ready.Key ResponsibilitiesParticipate in requirements planning and Scrum activities with developers, Product Owner, Scrum Master, and other delivery partners.Translate requirements into detailed test cases with appropriate requirements traceability.Perform in-sprint manual testing and validate functionality throughout the development lifecycle.Design and execute end-to-end test scenarios prior to production releases.Develop release test plans and required QA artifacts in accordance with established testing standards.Automate end-to-end test cases and contribute to the team's existing automation framework.Support web, mobile, and API testing as applicable to digital banking releases.Provide timely testing status updates and proactively escalate quality risks, blockers, and testing timeline concerns.Required QualificationsApproximately 3-5 years of QA/testing experience, with the ability to manage testing activities across the software delivery lifecycle.Hands-on test automation experience, including experience contributing to or maintaining an automation solution.Working knowledge of at least one object-oriented programming language, such as Java, JavaScript, or TypeScript.Strong hands-on experience with manual testing, test-case design, end-to-end testing, release validation, and QA documentation.Ability to work across both manual and automated testing rather than specializing exclusively in one area.Experience working within an Agile/Scrum delivery environment.Strong, proactive communication skills, particularly the ability to surface testing risks, blockers, and schedule concerns early.Ability to work onsite at Seneca One 4 days per week within the team's stated core hours.Preferred QualificationsBanking or financial-services QA experience, particularly with digital banking applications.API testing experience using Postman.Web UI automation using Selenium.Mobile test automation using Appium.Cucumber and BDD-style automation experience.Experience with Zephyr or a comparable test-management platform.Experience supporting web and/or mobile application releases.Technical Environment Required KnowledgeSoftware quality assurance and testing lifecycleManual and automated testingTest-case and test-plan developmentRequirements traceabilityEnd-to-end and release testingObject-oriented programming conceptsAgile/Scrum software deliveryQA documentation and release-quality processesTools UsedZephyr for test management and requirements traceabilitySelenium for web test automationAppium for mobile automationPostman for API testingCucumber / BDDCurrent automation framework uses RubyFramework may transition to PythonBenefits: Employee Ownership (ESOP): Eligible employees have an ownership stake in the company, allowing them to share in the organization's long-term success. Competitive Compensation: Market-driven salary packages with opportunities for annual performance bonuses. Comprehensive Health Benefits: Medical, dental, and vision coverage for employees. 401(k) Retirement Plan: Helps employees build long-term financial security. Paid Time Off: Vacation and personal time to support work-life balance. Career Growth Opportunities: Work on large-scale projects with clear paths for professional development and advancement.