Cafe Senior Barista Lead

Senior Cafe Barista Lead

Staring $19/hr DOE Queens, NY

Join the growing Nu3s team! We're looking for an experienced Senior Cafe Barista Lead with experience, who is passionate about coffee, customer service, and team leadership. This is a hands-on leadership role that combines barista expertise with employee training, coaching, and operational support.

What You'll Do

• Lead, train, and coach baristas to deliver exceptional customer service
• Assist management with employee performance, accountability, and development
• Support employee relations and help maintain a positive team culture
• Prepare high-quality espresso drinks, specialty coffees, teas, smoothies, and shakes
• Operate, clean, and troubleshoot commercial espresso machines and coffee equipment
• Monitor drink quality, consistency, and presentation standards by following SOP and recipe cards
• Support inventory management, stocking, and caf organization
• Resolve customer concerns professionally and create positive guest experiences
• Ensure food safety, cleanliness, and operational standards are maintained as per health codes and company standards
• Lead shifts and support daily caf operations.
• Train, coach, and onboard new team members.
• Support employee performance, accountability, and service standards.
• Assist with scheduling, inventory, and caf organization.
• Handle escalated customer concerns and ensure exceptional guest experiences.
• Serve as the point person when management is unavailable.

What We're Looking For

• 2+ years of barista experience in a caf or coffee shop
• Prior leadership, lead barista, or supervisory experience preferred
• Strong customer service experience is required
• Experience training, coaching, and developing employees
• Knowledge of employee relations, performance management, and accountability
• Skilled in espresso preparation, milk steaming, coffee brewing, and specialty beverages
• Experience working with commercial espresso machines and caf equipment
• Strong communication, leadership, and problem-solving skills
• Flexible availability required, including mornings, evenings, weekends, and holidays
• Adaptable to startup environment.

Why Join Nu3s?

Our Market Caf has been open for a few months and continues to grow. This is an exciting opportunity to make an impact, and help support our caf through great leadership, exceptional customer service, and outstanding drinks.

Apply today and become part of the Nu3s team!