Residential Coordinator - Western Region

Job Title: Residential Services Coordinator

Program: Adult Services- Residential - Western Maine Region

Salary/Hourly Status: Hourly $19.50 FLSA Classification: Non-exempt

Schedule: Monday-Friday and may vary as needed

Reports to: Manager of Residential Services

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Company Overview

Waypoint offers comprehensive services, including a special purpose private school for children with autism and other developmental disabilities, case management and outpatient therapy services for children and adults, and residential and in-home supports for adults with Intellectual/Developmental Disabilities.

Position Overview

The Residential Services Coordinator provides oversight of daily operations for assigned residential home(s) and member care in accordance with agency, state and federal regulations. The Residential Service Coordinator supervises, supports and schedules residential staff to provide high quality services/care. Maintain the physical facility to ensure the safety and comfort of residents. Work a variety of hours in the home as required to monitor all shifts and ensure that quality care and services are provided at all times.

Requirements

Responsibilities

Essential Duties

· Conduct pre-planning activities for Person-Centered Planning (PCP), prepare PCP narratives describing services and supports, Service Implementation Plans and attend PCP meetings.

· Conduct Comprehensive Functional Assessments.

· Ensure that resident’s rights are consistently upheld and that all members are treated with dignity and respect.

· Develop and update individualized service plans using evidence-based practices and agency procedures.

· Enter PCP information accurately and timely into Evergreen.

· Make purchases for program events and activities as authorized.

· Serve as the primary point of contact for external parties regarding assigned participants, maintaining monthly communication with guardians and team members.

· Support clients and families in selecting quarterly and monthly activities aligned with goals and financial budgets.

· Create and maintain signed Release of Information (ROI) documents.

· Oversee staffing schedules to meet participant programming needs and authorized operating staffing hours.

· Provide shift coverage as necessary to maintain program operations.

· Monitor staff documentation of services delivered daily to ensure it reflects the quality of care, medically necessary services/supports, and it meets all regulatory standards.

· Create standing orders for NET transportation as needed.

· Review and provide feedback on GERs, Reportable Events, and ISPs.

· Participate in Reportable Event Review meetings and Adult Services meetings.

· Implement agency or programmatic changes as directed.

• Supervise Residential Direct Support Professionals (DSPs) and other assigned staff.
• Approve timecards and time-off requests in accordance with department policy.
• Provide monthly supervision, annual evaluations, and corrective action when necessary. Conduct quarterly staff observations.
• Hold monthly staff meetings and participate in team meetings.
• Oversee staff development and training opportunities. Monitor staff orientation and ongoing training requirements, ensuring training requirements are up to date.
• Comply with all federal, state, and local regulations for services provided to individuals with developmental or intellectual disabilities or autism, including rights of recipients and mandatory reporting.
• Comply with Office of Aging and Disability Services (OADS) and Department of Human Services (DHS) regulations.
• Provide emergency coverage in residential homes or community support programs as needed.
• Provide on-call support for the Home and Community-Based Services department
• Maintain compliance with State of Maine Immunization Requirements for Healthcare Workers (10-144 CMR Chapter 264).
• Complete all required training.

Knowledge/Skills/Abilities

• Ability to work independently and collaboratively within a team environment.
• Exceptional organizational, communication, and interpersonal skills.
• Strong writing, typing, and documentation skills.
• Professional presentation and interpersonal skills required.
• Attention to detail and commitment to compliance and quality standards.
• Proficiency with Microsoft Office Suite and electronic health records (EHR).

Education/Experience

• High school diploma or equivalent required.
• 3–5 years of experience in a related field.
• Full Direct Support Professional (DSP) and CRMA certifications required within six (6) months of hire.
• Valid driver’s license, clean driving record, and reliable transportation (inspection, registration, and insurance meeting Maine state requirements) available for work-related use.
• Supervisory experience preferred.

Work Environment & Physical Demands:

· Ability to transfer and reposition adults weighing up to 100-200 lbs. with another staff and/or mechanical lift as needed.

· Must meet physical requirements: normal degree of flexibility; ability to stand, walk, run and shuffle for several minutes; kneel on one and two knees and then stand up; bend 45 degrees at the trunk and twist to either side; able to grasp firmly; able to raise hands above head.

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EEOC/ADA Statement

Waypoint Maine, Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by law. Waypoint is committed to providing a workplace that is inclusive, respectful, and free from discrimination. Employees who require a reasonable accommodation to perform the essential functions of their job should contact the Human Resources Department.

Disclaimer

This job description is intended to provide a general overview of the position and its essential functions. It is not an exhaustive list of all responsibilities, duties, or skills required. Duties may vary depending on business needs and may be subject to change. Employees may be required to perform additional tasks as assigned to meet the needs of the organization.

Benefits

Medical, Dental, Vision Insurance

Retirement Plan

Paid Time Off

Paid Holidays

Employer Paid Short Term Disability

Employer Paid Life Insurance and AD&D

Critical Illness and Accident Insurance

Flexible Spending Accounts