Clinical Operations Manager

Orthodontic Operations ManagerOxnard & Camarillo, CA – Pediatric Dental & Orthodontic PracticeSugarbug Dental & Orthodontics has proudly served Ventura County for over 16 years, delivering compassionate, innovative, and patient-focused care to children and families. As our orthodontic services grow, we are seeking an Orthodontic Operations Manager to lead the day-to-day operations of our orthodontic department, including the supervision and development of our Treatment Coordinators.This role is perfect for a strategic, business-savvy, emotionally intelligent leader who can balance operational excellence, team culture, patient experience, and financial performance.Key ResponsibilitiesLead and mentor Treatment Coordinators, ensuring consistent, compassionate, and effective patient communication and treatment presentationOversee orthodontic office operations, including scheduling, patient flow, billing, insurance coordination, and financial arrangementsManage budgets, financial reporting, and operational efficiency to support sustainable growth and profitabilityDrive innovation and process improvements through technology integration and workflow optimizationEnsure compliance with legal, regulatory, and quality standards across the departmentBuild and maintain a positive, motivated team culture, fostering collaboration, high morale, and accountabilityPartner with clinical and executive leadership to align departmental operations with overall practice goalsMonitor performance metrics, patient satisfaction, and key performance indicators to inform strategy and improvementsRepresent the orthodontic department in strategic planning and community outreach initiativesWhat We’re Looking ForBachelor’s degree required; Graduate degree (MBA, MHA, or related) preferredProven leadership experience in orthodontics, dentistry, or healthcare operationsHigh emotional intelligence with a track record of motivating and leading teamsStrong analytical and problem-solving skills with business acumen in financial and operational managementExcellent communication and interpersonal skills, with a patient- and family-centered mindsetTech-savvy and comfortable with EHR/EDR, practice management software, and digital scheduling systemsBilingual (English/Spanish) a plusWhy Join Sugarbug?Established Reputation: 16+ years of trusted pediatric and orthodontic care in Ventura CountyLeadership Opportunity: Lead a critical department with responsibility for operations, patient experience, and team developmentInnovative Environment: Leverage technology and forward-thinking systems to streamline processes and enhance patient carePositive Team Culture: Inspire and support a motivated, collaborative, and compassionate teamCompetitive Compensation: $60,000 – $80,000 annually, commensurate with experience and qualificationsAt Sugarbug, the Orthodontic Operations Manager is both a leader and a strategic partner, responsible for guiding the department to operational excellence, fostering a high-performing team, and delivering outstanding patient experiences.